narb77 2 Posted June 21, 2014 Posted June 21, 2014 Media Browser Classic updated last night and I really like the new look & chapter select options. But since the update every time a TV show/movie finishes or I try to go back out of a movie/show, I get a media browser has stopped responding message and get returned to the media center main screen. Every thing else seems to work fine but this issue keeps happening.
Yogi 367 Posted June 21, 2014 Posted June 21, 2014 I think we are going to need some more info,please see this post http://mediabrowser.tv/community/index.php?/topic/793-how-to-report-a-problem/
techywarrior 689 Posted June 21, 2014 Posted June 21, 2014 FYI, ebr is about to go on vacation for a week so it probably won't be fixed for a while. In the meantime (after you submit a log please) if you want you can disable the new player interface in the MBC settings.
narb77 2 Posted June 22, 2014 Author Posted June 22, 2014 Log File attached. Media Browser Classic version - 3.0.187.0 (Updated 21.6.14) Theme - Breeze Not sure what other information would be required MBClassic-2262014d2e6bc617ae646e18d81fa7f8221e133.log
Redshirt 1487 Posted June 22, 2014 Posted June 22, 2014 Does it happen if you set your theme to chocolate?
gjviii 48 Posted June 22, 2014 Posted June 22, 2014 Log File attached. Media Browser Classic version - 3.0.187.0 (Updated 21.6.14) Theme - Breeze Not sure what other information would be required I'm running the same and can duplicate the problem as well. The same occurs when using ROC theme as well. The problem does not occur (in my case) when I switch to Chocolate
techywarrior 689 Posted June 22, 2014 Posted June 22, 2014 Sounds like you'll have to wait for Lee to fix it in his themes if it's not happening in Chocolate but happening in two of his themes.
Yogi 367 Posted June 22, 2014 Posted June 22, 2014 (edited) Yep I can duplicate it as well with both Roc & Breeze,definitely not happening with Classic,Chocolate or Subdued. @@leedavies Edited June 22, 2014 by Yogi
leedavies 301 Posted June 23, 2014 Posted June 23, 2014 Yep I can duplicate it as well with both Roc & Breeze,definitely not happening with Classic,Chocolate or Subdued. @@leedavies Hmmm that's a bit annoying if an MBC update has caused an issue. I'll talk with EBR. 1
gotkids 0 Posted June 23, 2014 Posted June 23, 2014 Hmmm that's a bit annoying if an MBC update has caused an issue. I'll talk with EBR. Yeah I am getting the same thing using ROC. Since the new player interface with ROC the player crashes if I stop a movie or show and when the file finishes playing it crashes everytime. Let me know if you want logs.
narb77 2 Posted June 24, 2014 Author Posted June 24, 2014 I'm glad others have been able to duplicate this problem. I have since disabled the new interface and it has stopped it from happening until a another update is released to fix this problem.
hotshot79 7 Posted June 25, 2014 Posted June 25, 2014 Hi Lee, Been a while! I'm having the same issue with breeze too. Let me know if there's anything I can do to help you with troubleshooting etc. 1
bigrizz 1 Posted June 25, 2014 Posted June 25, 2014 I too can confirm the same issue running Breeze. Looking forward to a fix.
musictalks 2 Posted June 25, 2014 Posted June 25, 2014 Sorry, here is the log file. MBClassic-2562014512bb2b6b28c423abd8ff69e4163473c.log
ebr 16169 Posted June 25, 2014 Posted June 25, 2014 The fix for this will probably have to come in the themes. Can one of you please find the windows event log error when this happens? Instructions are in the how to report a problem post.
leedavies 301 Posted June 25, 2014 Posted June 25, 2014 The fix for this will probably have to come in the themes. Can one of you please find the windows event log error when this happens? Instructions are in the how to report a problem post. Is this a clash with the video backdrops feature?
ebr 16169 Posted June 26, 2014 Posted June 26, 2014 Is this a clash with the video backdrops feature? I have no idea because no one has posted the error but you really need to get that feature out of there anyway.
musictalks 2 Posted June 27, 2014 Posted June 27, 2014 MBClassic-2762014139982cc6c484bdc9747656c6d211908.log After checking mediacenter and system logs, no error was posted. Mediabrowser3 classic still errors upon end of video or stop button pressed. MB3 log file attached.
ebr 16169 Posted June 27, 2014 Posted June 27, 2014 There is no error in the MBC logs. There has to be an error in the windows event log if MBC is crashing. But, if you guys cannot find it, Lee should be able to quickly find it with the debugger. I know he reproduced this problem several days ago.
musictalks 2 Posted June 27, 2014 Posted June 27, 2014 The problem doesn't occur if the custom interface in the playback settings is disabled.
linguica101 0 Posted July 2, 2014 Posted July 2, 2014 The problem doesn't occur if the custom interface in the playback settings is disabled. I tried this and the problem still persists
Nick's MCE 59 Posted August 25, 2014 Posted August 25, 2014 Hi Lee Long time, hope you are well. I been over at Fanart doing artwork. Can you tell me if this crashing issue has been resolved. Nick
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