Emby Connect users cant see server, only direct connections

[Lyfesaver 133]

The server is listed but wont connect for those trying to connect via Emby Connect

 

In logs says:
 

2020-01-20 17:01:43.179 Error PortMapper: Error creating port map
    *** Error Report ***
    Version: 4.4.0.8
    Command line: C:\Users\User\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Runtime: file:///C:/Users/User/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    System.Environment.Version: 3.1.1
    Processor count: 6
    Program data path: C:\Users\User\AppData\Roaming\Emby-Server\programdata
    Application directory: C:\Users\User\AppData\Roaming\Emby-Server\system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: InternalServerError
     at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
     at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
     at Mono.Nat.Upnp.UpnpNatDevice.CreatePortMap(Mapping mapping)
     at Emby.PortMapper.ExternalPortForwarding.CreateRules(INatDevice device)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()

 

 

My port is and has been open and have been using all hardware for year

Edited January 20, 2020 by Lyfesaver

[Luke 42083]

Hi, did you link them to your server?

https://github.com/MediaBrowser/Wiki/wiki/Emby-Connect

[Lyfesaver 133]

Luke, they have a history of connecting for years. So yeah, I linked them server. This issue started two days ago. I updated today to see if it would fix it. It did not.

[Lyfesaver 133]

When the problem started I was even out of town.

[Luke 42083]

Try linking them again. This commonly happens when users delete the server from their accountand then don't know how to get it back.

[Lyfesaver 133]

I think there is a break down in communication. All 7 of my friends did not delete their links at the same time, Luke.

[Luke 42083]

Can you please give it a try. Thanks.

[Lyfesaver 133]

Asking all of them to relink their accounts? 

[Lyfesaver 133]

BTW, the server is listed for them. They can all see it in their list.

[Lyfesaver 133]

What exactly am I supposed to try. Which of those steps? Should I just delete them and start over?

[Lyfesaver 133]

I fixed it. Thank god I did not go and bother each one of my friends

[Happy2Play 9783]

I fixed it. Thank god I did not go and bother each one of my friends

How did you fix it?

[Lyfesaver 133]

I am guessing that Emby does not consider the public IP it is running on automatically when a domain is entered into the settings. It will ONLY allow connections from via Emby connect using any domain entered. I finally got a hold of one of the people who were connecting directly and asked them how well it was working and if they noticed any interruption since around 5PM Saturday. They said my IP changed  and  got the new one from a family member so that they could connect. I then looked at thing and found my No-IP DUC was crashing on launch so it could not update to make the name resolve. Reinstalling fixed everything.

 

Totally my fault but I was 100% certain that all my friends did not get together and collaborate on some sort of ceremonious "Group Unlinking" at 5ish on Saturday specially considering that hardly any of them know the others exist on this planet.

Edited January 21, 2020 by Lyfesaver

[Luke 42083]

Thanks for the feedback.

 

 

 

I am guessing that Emby does not consider the public IP it is running on automatically when a domain is entered into the settings.

Correct. If you customize the domain, then we have no reason to try and detect your public IP anymore.