Embury5000 2 Posted January 15, 2020 Posted January 15, 2020 When choosing Switch User from Settings the app will display a spinning wheel indefinitely. The app can be used again by completely closing the app and relaunching. Signing out and signing back in with a any user works as expected; however, choosing Switch User after initial sign in produces the same effect. Troubleshooting Attempted: 1. With Remember Me turned On, restart Apple TV and App. 2. Disable Remember Me for main account, and restart Apple TV and App. App Version: 1.4.3.04 en-US
corey 317 Posted January 15, 2020 Posted January 15, 2020 @@Embury5000 -- I'm sorry to hear your having this problem! Unfortunately I'm unable to repeat it. Would you be able to grant me access to your server to see if I can repeat it? Also, what version of the server do you happen to be using? Thanks!
corey 317 Posted January 16, 2020 Posted January 16, 2020 @@Embury5000 -- I was able to get this to repeat and this should be fixed in beta which means it should be released in the not too distant future.
Embury5000 2 Posted January 24, 2020 Author Posted January 24, 2020 Thank you for looking into this. I look forward to trying the new version of the app.
corey 317 Posted January 29, 2020 Posted January 29, 2020 @@Embury5000 -- We've released a bug fix update. Can you restart the app and try again please? 1
Embury5000 2 Posted January 29, 2020 Author Posted January 29, 2020 I have restarted the app and my Apple TV, and the issue still persists.
ebr 16169 Posted January 29, 2020 Posted January 29, 2020 I have restarted the app and my Apple TV, and the issue still persists. Hi. Did you update to the new version (1.4.4) in the app store?
vdatanet 1617 Posted January 29, 2020 Posted January 29, 2020 I've uninstalled beta version and I've installed App Store version, should be the same but I've done that to confirm it's working now. And yes "Switch user" works as expected. In general, login flow works as expected. 1
vdatanet 1617 Posted January 29, 2020 Posted January 29, 2020 Hi. Did you update to the new version (1.4.4) in the app store? @@ebr Can you update Emby for Apple TV release notes? https://emby.media/community/index.php?/topic/69164-release-notes/
Embury5000 2 Posted January 29, 2020 Author Posted January 29, 2020 Sorry for delayed response. It took me a bit to get the app to show that an update was available, but it is now working as expected. Thank you very much for fixing this.
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