stokeoner 0 Posted January 7, 2020 Posted January 7, 2020 I’ve been trying to pay for a month to test out premier before committing to a lifetime, I bought a prepaid credit card but every time I try to pay it says card declined, I tried a few times but declined every time, I even added it to a paypal account to try that way with no luck, when I look at the cc online it has a few 1$ charges from emby but that’s it, what should I do?
ebr 16185 Posted January 7, 2020 Posted January 7, 2020 Hi. Can you please send an email to billingsupport@emby.media and include the email address you provided when trying to purchase and we'll see if we can get any information from the payment processor. It may be that the card won't work due to no zip code verification...
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