Movies not starting up

[Freya2007 0]

I have Emby installed on my samsung smart tv.whwn it loads up I can go on tv show server and it loads fine but when a go to movies theres nothing happening.itdoesnt even attempt to load up..any help appreciated

[Luke 42077]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue:

https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost

Thanks !