tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 So played same movie from beginning, made it until about the 10 minute mark before the first issue. The file was "Direct Streaming" and made it to about 70% when the first issued occurred, which caused it to start over. Then it played for about another 5 minutes before the Emby app froze (crashed). The only way for me to get back in was to "Force Close" in the settings. I still sent the log (sent = 9:26 PM, user = tuvx), so hopefully the force close does not reset the log. Also, I attached the server log and two ffmpeg logs (from the initial and second attempt). embyserver.txt ffmpeg-remux-92e9c6fe-5bc6-4bd4-8957-e5dcee58e7e6_1.txt ffmpeg-remux-f141e581-7cb8-48fb-8fc4-c7d58f5d5edd_1.txt
Luke 42077 Posted January 2, 2020 Posted January 2, 2020 What happens if you lower the in app quality setting so that it does a full transcode?
tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 That appears to resolve the issue, but would you explain why it is necessary on the same network? The device is hard wired, is listed as a 4K capable, and the server is definitely capable. Where is the issue?
ebr 16169 Posted January 2, 2020 Posted January 2, 2020 Unfortunately, there isn't any playback info at all in the last log you sent. I think the issue is the amount of time it is taking to create the problem. We only get so much log data and then it "rolls off". Can you play one of these you know is going to fail and, if possible, start it just before the point you expect the failure. Then on the first glitch, go ahead and exit the video and send the log. Thanks.
tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 Ok, just sent the log (@ 11:56am, user is tuvx). The movie played as Direct Streaming, and "transcoded" to 100%, then about 5 minutes later it blipped and began transcoding again.
ebr 16169 Posted January 2, 2020 Posted January 2, 2020 Okay, at least I got the last switch in that log. This item is reporting a video bitrate of 122Mb/s... Is that correct..?
ebr 16169 Posted January 2, 2020 Posted January 2, 2020 How do I determine the bitrate? Look at the media info at the bottom of the detail page in the web app. This item appears to have an extremely high bitrate - beyond the specs for even a Shield.
tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 Seems to be ~53mb/s. Are you suggesting that the Fire Stick 4K is not capable of playing 4K HDR videos (on a 1080p TV)? Although changing the Quality to a lower setting (40 mb/s) to allow watching, it displays a washed out picture. I have seen posts on this issue before, but I am watching these on a non-4K TV so there is no HDR setting.
ebr 16169 Posted January 2, 2020 Posted January 2, 2020 I think the value reported there is an average. The player is reporting seeing a much higher rate at at least one point: 01-02 11:55:43.427 16060 17351 I MediaCodecLogger: tv.emby.embyatv.HW.video.hevc.bitrateInKbps = 122921 Are you suggesting that the Fire Stick 4K is not capable of playing 4K HDR videos (on a 1080p TV)? "4K HDR Videos" is a very general statement. The device is capable of playing those but only up to certain specs. The max bitrate the device is published to support in HEVC is 35Mb/s. What is the origin of this file?
tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 (edited) That is the spec I read too. I guess my confusion is I thought Emby recognizes both the media and hardware specs and then "transcodes" or modifies the media to ensure compatibility. I wouldn't want to have to manually adjust the Quality for every 4K video to produce a washed out picture. Edited January 2, 2020 by tuvx
ebr 16169 Posted January 2, 2020 Posted January 2, 2020 If you set the app to a max of 40Mb/s then that is just what we do. However, HDR information cannot currently be maintained when transcoding like this.
tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 (edited) So just to be clear, even if I had a 4K TV, my Fire TV will not be able to play my movies with this high of a bit rate in good quality? Edited January 2, 2020 by tuvx
ebr 16169 Posted January 2, 2020 Posted January 2, 2020 So just to be clear, even if I had a 4K TV, my Fire TV will not be able to play my movies with this high of a bit rate in good quality? Probably not as high as you are attempting. However, I think it would be hard for you to tell the difference between that and one of about 20-30Mb/s. Remember, these devices are designed for streaming media. The one you are using specifically for Amazon streaming media so they aren't putting hardware in them to handle those types of bitrates.
tuvx 14 Posted January 2, 2020 Author Posted January 2, 2020 Any recommendation on devices (Android or mini-PC) capable? or should I handbrake to a lower bitrate?
neik 873 Posted January 2, 2020 Posted January 2, 2020 You could have a look at the Xiaomi Mi Box, I guess or a Nvidia Shield.
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