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Posted

hi i am having trouble accessing my server on android and ios apps over 4g when away from home. i get the error "connection failure, were unable to connect to the selcted server right now. Please ensure it is running and try again" the server is up and running and i have ticked allow remote connections

Posted (edited)

Please perform the checks in the Connectivity wiki.

https://github.com/MediaBrowser/Wiki/wiki/Connectivity

i have no problems accessing it at home on any device it is only away from home. Using the advice from link you posted above i cant access the remote access on my phones browser so next step is port forwarding. i don't have much knowledge regarding this although i can follow instructions to set it up. my worry is aren't you leaving you network vulnerable to attacks by opening a port ?

Edited by LFC7
mastrmind11
Posted

 my worry is aren't you leaving you network vulnerable to attacks by opening a port ?

i mean, in theory yes, but that's what a password is for.  having a port or 2 open is not really a security risk, but I would suggest you set up SSL if you're exposing passworded pages to the internet.  plenty of tutorials for that around here.

Posted (edited)

Thanks As I said I don’t have any experience regarding this but I will look it up and see what I can do. Just confused why it isn’t working as it worked fine on Plex and I didn’t have to do anything apart from allow remote access.

Edited by LFC7
Posted

Emby works very differently from Plex because all connections to Plex go via a central Plex server and thus SSL setup is automated.

 

Emby is an isolated/private web server using your own equipment and has no dependencies to any 3rd party service - yes it 'can' use EmbyConnect (which just acts as re-direction service only) or it can be addressed directly. 

 

As a consequence, it needs a bit more setting up which generally can't be fully automated as Emby (rightfully) has no control over 'how' you get access to your own server.  (A major plus in my book).

  • Like 2
Posted

Emby works very differently from Plex because all connections to Plex go via a central Plex server and thus SSL setup is automated.

 

Emby is an isolated/private web server using your own equipment and has no dependencies to any 3rd party service - yes it 'can' use EmbyConnect (which just acts as re-direction service only) or it can be addressed directly. 

 

As a consequence, it needs a bit more setting up which generally can't be fully automated as Emby (rightfully) has no control over 'how' you get access to your own server.  (A major plus in my book).

Thanks for explanation

Posted

i also setup emby connect but it wouldn't work either

Posted

i also setup emby connect but it wouldn't work either

 

Hi.  As mentioned by rbj, Connect is just a redirection service.  Your server still needs to be accessible externally in order to access it.  You will need to forward the port properly in your router.

  • Like 1
Posted

Does it have a manufacturer name on it?

Posted

Does it have a manufacturer name on it?

ARRIS

Posted

Let us know how that goes.

  • Like 1

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