LG TV not loading last 2 minutes

[Manschk3rl 2]

Hi,

 

Since (i guess) the last server update to 4.3.0.30 my LG TV is not playing the last 2 mins. It will go black, play for 10 sec, goes black, plays again for 10 secs and then a screen appears that theres no compatible Stream.

 

Logs:

2019-12-10 00:09:27.312 Info HttpServer: HTTP GET https://emby.myserver.com:8920/videos/19919/hls1/main/846.ts?DeviceId=TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvMzguMC4yMTI1LjEyMiBTYWZhcmkvNTM3LjM2IFdlYkFwcE1hbmFnZXJ8MTUzOTM2NzIyMDQ5OQ11&MediaSourceId=12ff0a45eef1dca0b386f4b69da894e5&PlaySessionId=34da2be8756d4de0807412f51f974676&VideoCodec=h264,h265,hevc&AudioCodec=ac3,eac3,aac,mp3&VideoBitrate=3552000&AudioBitrate=448000&AudioStreamIndex=1&TranscodingMaxAudioChannels=6&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=False&h264-profile=high,main,baseline,constrainedbaseline,high10&h264-level=51&TranscodeReasons=ContainerBitrateExceedsLimit,DirectPlayError&allowVideoStreamCopy=false. Host=emby.myserver.com:8920, User-Agent=Mozilla/5.0 (Web0S; Linux/SmartTV) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.122 Safari/537.36 WebAppManager, X-Forwarded-For=1.2.3.4, X-Forwarded-Host=emby.myserver.com, X-Forwarded-Server=emby.myserver.com, Connection=Keep-Alive
2019-12-10 00:09:27.318 Info App: ProcessRun 'StreamTranscode 736aa2' Execute: /opt/emby-server/bin/ffmpeg -loglevel +timing -ss 00:42:18.000  -f matroska -i file:"/mnt/Backup2iSCSI/Serien/Hawaii Five-0/Staffel 03/Hawaii Five-0 S03E14 - Ein guter Freund.mkv" -threads 0 -map 0:0 -map 0:1 -sn -c:v:0 libx264 -filter_complex "[0:0]scale=trunc(min(max(iw\,ih*dar)\,1280)/2)*2:trunc(ow/dar/2)*2" -pix_fmt yuv420p  -maxrate 3552000 -bufsize 7104000 -preset veryfast -profile:v:0 high -level:v:0 4.1 -crf 23 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -g:v:0 72 -keyint_min:v:0 72 -sc_threshold:v:0 0  -copyts -vsync -1 -codec:a:0 copy -metadata:s:a:0 language=ger -disposition:a:0 default -f segment -max_delay 5000000 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 -start_at_zero -segment_time 3  -individual_header_trailer 0 -segment_format mpegts -segment_write_temp 1 -segment_list_type m3u8 -segment_start_number 846 -segment_list "/var/lib/emby/transcoding-temp/d399c1cd0940561d0aeb5649f934d45c.m3u8" -y "/var/lib/emby/transcoding-temp/d399c1cd0940561d0aeb5649f934d45c%d.ts"
2019-12-10 00:09:27.645 Error HttpServer: Error processing request
*** Error Report ***
Version: 4.3.0.30
Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
Operating system: Unix 4.15.0.72
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///opt/emby-server/system/System.Private.CoreLib.dll
Processor count: 4
Program data path: /var/lib/emby
Application directory: /opt/emby-server/system
System.Exception: System.Exception: Error starting ffmpeg
   at Emby.Server.MediaEncoding.Api.BaseStreamingService.StartFfMpeg(StreamState state, String outputPath, CancellationTokenSource cancellationTokenSource, Boolean acquireResources)
   at Emby.Server.MediaEncoding.Api.Hls.DynamicHlsService.GetDynamicSegment(StreamRequest request, String playlistId, String segmentId, Int32 subtitleStreamIndex)
   at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: Emby.Server.MediaEncoding
TargetSite: Void MoveNext()

 

[Luke 42079]

Hi there, please attach the complete emby server log. Additionally if there was an ffmpeg log, please attach that too. Thanks !

[Manschk3rl 2]

Hi,

 

Look at line 6056 in emby.log

 

Thanks

Emby.log

ffmpeg-transcode-1d3f13fb-b3e9-4c53-9b96-d7769f9d32ae_1.txt

ffmpeg-transcode-c9ca7382-fc07-4bf6-a0c3-c70bd9b970ae_1.txt

ffmpeg-transcode-1fd80e4c-c516-4465-9dc5-4a0b1ecbfb7f_1.txt

ffmpeg-transcode-d3412924-88be-4c6f-816b-5c2e72ef384e_1.txt

ffmpeg-transcode-2c6178d9-4058-42f0-a246-36237094bb9a_1.txt

ffmpeg-transcode-0393fcd3-8cb5-470f-82ee-eb57a7e5a6d4_1.txt

[Luke 42079]

Hi there, is it only happening with this one file?

[Manschk3rl 2]

Hi,

it is at every file. But only on the TV. On a mobile devices everything works.

Im currently installing a second server and connecting my TV with it (to rule out that something went wrong during the update). I will post my results.

[Manschk3rl 2]

Ok .... it just fixed itself. Now it is working again. Ty

[Luke 42079]

Thanks for the feedback.