Sub auto-selection is incorrect

[notpiika 1]

I have a file with a MediaInfo of this. My subtitle selection settings are the default settings, which is to select based on preference and if they are forced or default. However, just for this series (and its files), the only subtitle track (the Englishone) is being selected. If I turn it off, go back, and navigate to the same episode, it's selected again. This doesn't happen for other series.

 

I do see that the audio track doesn't have a language tag, that may be related somehow? I really want to refrain from modifying my files though.

 

Thanks!

[Luke 42080]

Hi there, please attach a copy of the media info from the bottom of the web app detail screen. Thanks.

[notpiika 1]

Here it is, thank you for the quick response!

 

Edited December 9, 2019 by notpiika

[Luke 42080]

If you mark it favorite then refresh the page, does that stick?

[notpiika 1]

It still does, tried turning it off and going back in too, still stays sadly.

[Luke 42080]

your settings are utilized, but track selections are also remembered on a per file basis.

[notpiika 1]

i turned it off for this specific one though, and it still stays? what do you mean?

[Luke 42080]

Why do you feel it still stays?

[notpiika 1]

Because if I turn it off, and go back into it (navigate back, go into it again), it's not what I selected (subtitle track off but it's on)?

[notpiika 1]

(I'm confused with what you're saying )

[Luke 42080]

How are you determining that?

[notpiika 1]

By seeing that when I set it to "Off," (note: in the episode overview screen) then go back, it then gets set back to the subtitle track?

[Luke 42080]

That will not do anything. You need to start playing in order for it to be remembered.

[notpiika 1]

Alright. However, I do ask, why on something that I've never played, it still defaults to the sub track (exact same media info, different duration though)?

It's a completely different episode in the series that I've never played before, why are subs the default then?

[Luke 42080]

That depends on your emby user subtitle preferences.

[notpiika 1]

Yes, and it's set to:

- Preferred Language: English

- Subtitle mode: Default

 

And the subs it's selecting aren't set as default or forced (see the screenshot in an earlier post), so why is that being selected?

[notpiika 1]

Strange, setting the preferred language to "Any language" makes it do what I want to, not select a sub track. Very strange, but it works...

[notpiika 1]

Why could this be happening?

[Luke 42080]

Ok in this case it's because the audio language is undefined. If it had been English to match your preferred subtitle language, then it wouldn't have been selected.