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nightvision
Posted

Hello, I purchased a monthly subscription on my iPad but never received a password key. Perhaps I mistyped my email, but I'd like a refund or for the monthly pass to be linked to my account. I tried to have the password resent but it says there is no account linked to my purchase. 

 

Thank you.

Posted

Hi there, we're sorry to hear about this. Please email billingsupport@emby.media

 

Thanks !

nightvision
Posted

Hi there, we're sorry to hear about this. Please email billingsupport@emby.media

 

Thanks !

 

Thanks for the quick response. Will do.

Posted

Hi.  We took care of this this morning, correct?

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