Video doesnt play DIRECT or switch to encode on AUTO

[donjon89 1]

I have series in .mkv with the metainfo posted below. Other brand's player plays this automaticaly (dont know if direct or converted) but Emby player doesnt show anything. Emby opens the file, shows the duration but doesnt move from 0:00 pisition. I got it to show after chosing encode 720p(at first try it asked me to buy premium). Might be a low priority bug, but still abit anoying. Emby also kept the setting for other videos that had no problem with playback and displayed them in 720p next time i played them. Automatic behaviour would be nice.

Video: MPEG4 Video (H264) 1920x1080 25fps [V: English [eng] (h264 high 10 L4.1, yuv420p10le, 1920x1080) [default]]
Audio: Dolby AC3 48000Hz stereo 192kbps [A: Kubik v Kube v2 [rus] (ac3, 48000 Hz, stereo, 192 kb/s) [default]]
Audio: Dolby AC3 48000Hz stereo 224kbps [A: Kubik v Kube v1 [rus] (ac3, 48000 Hz, stereo, 224 kb/s)]
Audio: Dolby AC3 48000Hz stereo 192kbps [A: English [eng] (ac3, 48000 Hz, stereo, 192 kb/s)]
Subtitle: UTF-8 [S: Russian [rus] (subrip)]
Subtitle: UTF-8 [S: English [eng] (subrip)]
Subtitle [S: English [eng] (pgs)]
Subtitle [S: Forced Subtitles (auto)]
Subtitle: UTF-8 [S: No subtitles]

My tv is LG C8, i think it can play all files from usb hdd in integrated player no problem, but i can check if needed.

 

@@SamES

[ebr 16169]

Hi.  You are using the Emby LG app?

[donjon89 1]

Yes im using Emby app from LG content store and windows 10 emby server.

Edited December 4, 2019 by donjon89

[Luke 42077]

Right well once you change quality it will be remembered.

[Luke 42077]

Can you provide a copy of this video got testing?

[donjon89 1]

Can you provide a copy of this video got testing?

 

 

2292009D9C61CC1D49D037EDB183ABFDEE55BCB1

[Luke 42077]

Hi, is that a yes or a no?

[donjon89 1]

Hi, is that a yes or a no?

That is a magnet link or atleast a hashcode. There might be some copyright issues with torrents...

 

Or should i upload it somewhere else?

Edited December 5, 2019 by donjon89

[Luke 42077]

Let's see what @@SamES thinks, but it  might be as simple as having mpeg4 in mkv direct play.

[SamES 1057]

@@Luke, this is a regression in browserdeviceprofile.  High10 is not supported on LG

 

http://webostv.developer.lge.com/discover/specifications/supported-media-formats/webos-45/

 

Be aware that web0s also reports as browser.chrome so you need to exclude !browser.web0s in the same way as safari and iOS are being excluded in the High10 logic.

 

I'll raise a PR

[donjon89 1]

Yeah, just checked it and this file cant be played from USB storage, so youre right that my tv doesnt support it

[SamES 1057]

Yeah, just checked it and this file cant be played from USB storage, so youre right that my tv doesnt support it

 

Thanks for the update.  We'll fix this so that it transcodes automatically.  It should make the next client release.