Christmas genre always disappears after time

[bozrdnag 75]

I assign a "Christmas" genre to all my Holiday movies.  Every year when it comes this time and my family begins to watch them, almost all of the movies no longer have the Christmas genre.  A couple still will but it's become a tradition to go through my entire library and reassign the Christmas genre to the appropriate movies.  I have "Automatically refresh metadata from the internet:" set to Never.  Why is this happening?  And how can I prevent it?  

 

I also always find a few movies that are missing pieces of metadata.  Like no genres at all, tagline, plot, etc while having other metadata.  A simple refresh re-populates it but I don't know what causes it to go missing in the first place.

[seanbuff 1318]

For custom genre stuff, I always like to 'Lock' the Genre field (scroll to the end of Edit Metadata page on a movie) -- this will ensure any process being run will never touch your genre's.

 

Can't explain why they are being removed though, even with the auto-refresh disabled.

Another idea would be to add them to a Christmas "Collection" rather than messing with metadata and genre's

[Luke 42083]

Do you have nfo metadata files? If so then check the contents of those files. Do they contain the right genres?

[bozrdnag 75]

I do but I didn't think to check them before I edited the metadata for my Xmas movies.

[Luke 42083]

Most likely you have nfo files without allowing emby server to save to nfo.

 

The result of this is that the changes you make may not be written back to your nfo files, thereby making them not as permanent as you would like.

[bozrdnag 75]

I have Nfo checked under Linrary>Metadata savers:.  And when I went through and added the Christmas genre to the movies their nfo file all had a modification date and time of when I set the genre in Emby.

[Luke 42083]

Ok, well since we're talking about some event in the past, all we can do is guess at what might have happened. If you can catch it more quickly the next time it happens then we can look at an example in detail and figure out what happened. Log files are retained for up to three days so ideally within that type of time frame.