Audio not detected - Sony bravia KDL-46W905A

[shark62430 0]

Hello,

 

I know it's not the first time people talk about this but I tried to find a solution and can't.

 

I just downloaded the server along with the app on Android to play my series and movies but on some of them there is no Audio.

 

For example: 

 

EAC3 doesn't work

AAC works

 

I have no idea how to fix it or what option should I change on the settings, any idea?

 

Thanks !

[ebr 16169]

Hi.  Is there any outboard audio equipment or just the TV speakers?

 

How have you set the audio options in the TV?

 

Did you change any audio options in the app?

[shark62430 0]

Hi,

 

thank you for your fast reply and sorry for wrong category ^^

 

I'm only using the speakers of the TV

 

On the TV, I didn't change anything, the only sound option I found is " system sound" or "speakers" I selected the last one.

 

Nop I have no idea where to go to find audio options in the app

 

Thanks

 

Edit: I'm using Plex / netflix / Youtube and don't have any issue with them

Edited November 12, 2019 by shark62430

[ebr 16169]

Hi. Go into the app settings (button on last row of home page) and then into Audio Settings and change the Audio to "Downmix to Stereo".

 

Does that solve your problem?

[shark62430 0]

I don't want to feel stupid but I can't find such option?

 

You mean on the Android app right?

[ebr 16169]

Hi.  Exactly which app did you install?

 

It is "Emby for Android TV" correct...?

[shark62430 0]

I was actually using Emby for Android but then since you mentioned it I took "Emby for Android TV" but everytime I select my prolfile it closes itself automatically I tried to re-install the app it doesn't work; restarting the phone neither

[ebr 16169]

restarting the phone neither

 

Phone...?  Are we not talking about a TV here?

[Guest asrequested]

Why would you restart your phone if you're using your TV?

[shark62430 0]

Ok so maybe I didn't explain the issue correctly then, I'm using DLNA? I downloaded the server on my PC and the app "Emby for Android" in order to cast my PC content on my TV. It actually works this way if I use the option on the screenshot. However, for some of the content, there is no Audio and my TV says that the audion can't be detected.
 

https://prnt.sc/pvz9fp

 

EAC3 doesn't work

AAC works

 

Hoping that it's clear this way

Edited November 12, 2019 by shark62430

[ebr 16169]

Okay, that explains that but why not install our Android TV app on your TV...?

 

Ah, strike that - that TV is from 2013 .

 

I'll move this to the DLNA section.

[shark62430 0]

Wow didn't thought it was that old

 

Thanks, I hope I'll get some help

[Luke 42077]

Hi, does your TV support EAC3?

[shark62430 0]

Yeah I think it's related, is there anyway to change the audio format or...anything?

[Luke 42077]

Can you please attach the emby server log from when you tried to play it? Thanks.

[shark62430 0]

Sure thing

embyserver.txt

Edited November 13, 2019 by shark62430

[shark62430 0]

Up

[Luke 42077]

So it direct played the original file as-is, that means your TV must not support EAC3. Have you checked the supported audio formats of the TV?

[shark62430 0]

I didn't check no, I'll check if I can find that online. Is there anyway to "convert" it via the app?

[Luke 42077]

Are you asking about converting ahead of time? Because yes, we do have a media conversion feature:

https://emby.media/community/index.php?/blog/1/entry-423-emby-server-34-released/