mondwa 4 Posted October 17, 2019 Posted October 17, 2019 So i think it is when the movie has to trans-code but not sure how to verify this. Some movies i have in collection will play just fine from the server itself but if i stream it to xbox via explorer i get no audio. If i stream to emby app on fire stick i also have issue with some movies not having audio. Where can i look to start tracking down this issue. Just started maybe 2 months ago.
Happy2Play 9782 Posted October 17, 2019 Posted October 17, 2019 Can you post a server log and ffmpeg logs for media that this happens on.
mondwa 4 Posted October 17, 2019 Author Posted October 17, 2019 Can you post a server log and ffmpeg logs for media that this happens on. is there a walk through on how to get logs? do i just start movie then pull logs?
Happy2Play 9782 Posted October 17, 2019 Posted October 17, 2019 is there a walk through on how to get logs? do i just start movie then pull logs? Ideally to reduce the size of the log restart your server or rotate your logs (Dashboard-Scheduled Tasks-Rotate log file), then recreate your issue. How to Report a Problem 1
mondwa 4 Posted October 17, 2019 Author Posted October 17, 2019 Ideally to reduce the size of the log restart your server or rotate your logs (Dashboard-Scheduled Tasks-Rotate log file), then recreate your issue. How to Report a Problem Perfect thank you, When i get home from work i will post logs
mondwa 4 Posted October 24, 2019 Author Posted October 24, 2019 See attached, I was playing the nightmare before Christmas at 7:25 pm Eastern embyserver.txt ffmpeg-transcode-66f36114-c59f-4f3c-ab94-f20ffdf4f093_1.txt
Luke 42081 Posted October 25, 2019 Posted October 25, 2019 See attached, I was playing the nightmare before Christmas at 7:25 pm Eastern Are you using the web browser on xbox one?
mondwa 4 Posted October 25, 2019 Author Posted October 25, 2019 Are you using the web browser on xbox one? yes internet explore on xbox, also seeing issue on streaming to firestick. But its only certain movies
Luke 42081 Posted October 25, 2019 Posted October 25, 2019 Have you tried our dedicated Xbox One app?
mondwa 4 Posted October 29, 2019 Author Posted October 29, 2019 Have you tried our dedicated Xbox One app The only app i see is the emby theater app and it only allows me to view a movie for a few mins. Anything else i need to try?
Luke 42081 Posted October 31, 2019 Posted October 31, 2019 Have you tried Emby Theater for Xbox One? Does it have audio?
mondwa 4 Posted November 4, 2019 Author Posted November 4, 2019 no audio on emby theater either. but if i just open with windows media or vlc i have sound
Luke 42081 Posted November 5, 2019 Posted November 5, 2019 Can you try this version of Emby Theater? https://emby.media/emby-theater.html
aja07 20 Posted November 5, 2019 Posted November 5, 2019 Hi, just my 2c worth, the auto update to ET 3.0.10 on my system had the in-app volume set to 0. Had me checking all sorts of things before I noticed this. So it's worth checking the in-app volume setting if you normally use external volume adjustment as I do. Note for Luke et al, might be worth making sure in-app volume is at 100 before releasing updated apps.
mondwa 4 Posted November 6, 2019 Author Posted November 6, 2019 Can you try this version of Emby Theater? https://emby.media/emby-theater.html on the xbox? or ran from computer
mondwa 4 Posted November 6, 2019 Author Posted November 6, 2019 Hi, just my 2c worth, the auto update to ET 3.0.10 on my system had the in-app volume set to 0. Had me checking all sorts of things before I noticed this. So it's worth checking the in-app volume setting if you normally use external volume adjustment as I do. Note for Luke et al, might be worth making sure in-app volume is at 100 before releasing updated apps. Not sure where this setting is on the xbox
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