Emby iOS locks the screen during playback

[krugy 0]

Strange thing started happening yesterday, everything worked just great until then, iPAD OS 13.1.2, Emby iOS app 1.8.4 (love the app).

Now while in Emby app playing back a movie the iPAD screen locks after set amount of 5 minutes which is set in iPAD OS.

 

Tried to reboot iPAD, reinstalled Emby app, checked all the settings, but cannot find the fix.

Other iPAD apps seem to working fine (like Youtube) and keep the screen awake during the playback.

 

Not sure what caused it, iPAD OS update was a couple weeks ago, Emby app update was a week ago, and everything worked fine until yesterday.

Any ideas what might have caused it?

 

As a quick workaround I've disabled display auto-lock in OS settings, but that is not optimal.

 

Thanks for all your help and very nice software!

 

PS: Forgot to add, latest Emby server version 4.2.1.0

Edited October 14, 2019 by krugy

[Luke 42077]

Hi, what do you mean by locks exactly? Thanks.

[krugy 0]

It's just an iOS/iPAD OS standard feature that auto-locks display as if it's left inactive after a set number of minutes in OS settings.
So while still watching the movie the screen dims after 5 minutes for few seconds, and then it turns off and lock the iPAD.

Hope that helps.

Thanks!

[Luke 42077]

Ok thanks for the info, we'll take a look.

[Luke 42077]

@@krugy are you still running into this with Emby for iOS 1.8.6 ?

[krugy 0]

Looks like it is fixed now, everything is back to normal, Emby app 1.8.6 and iPadOS 13.2.2

 

Thanks for your help!

[Luke 42077]

Thanks for the feedback !