Install: Cannot install Emby Server in Windows 10

[MarkH99 0]

I am trying to install the latest version of Emby Server that was downloaded from the Emby site.  I started the install once and for some reason, it forced a reboot in the middle of the install.  Whenever I now try to install Emby Server, I get the following message during the "Creating Shortcuts . . . " step:

 

*********************

Error

 

Error creating shortcut

 

system.runtime.interopServices.COMException

Error HRESULT E_FAIL has been returned from a call to a COM component

*********************

 

When I poress the OK button, the install aborts and does not end.

 

The PC has Windows 10 OS with all updates applied.  It is using an i7 processor with 32 GB of RAM.

 

Any idea as to how I can get past this message and complete a clean install?

 

Appreciate any and all help or suggestions -

 

[ebr 16187]

Hi.  Not sure why you would be running into this but it is probably due to some missing or conflicting component of some sort.

 

You can always just drop the portable version wherever you wish and see if that runs okay.

[thepineman 0]

I have searched the database and I am getting this same system as described above.  Has the issue been found?

[GrimReaper 4749]

9 minutes ago, thepineman said:

I have searched the database and I am getting this same system as described above.  Has the issue been found?

Have you tried this? 

On 10/11/2019 at 11:13 AM, ebr said:

You can always just drop the portable version wherever you wish and see if that runs okay.

 

[pwhodges 2012]

37 minutes ago, thepineman said:

I have searched the database and I am getting this same system as described above.  Has the issue been found?

"The issue" is presumably something to do with your Windows installation, because in the three years since the earlier report of this, rather many people have succeeded in installing Emby without a problem.

Have you checked the Windows System Event Log to see what COM component is giving the failure message?

Paul

[Luke 42083]

On 3/10/2023 at 2:46 PM, pwhodges said:

 

Have you checked the Windows System Event Log to see what COM component is giving the failure message?

Paul

@thepineman actually this would be very helpful. Can you look at this? Thanks.