Issue while scrolling down movies genre

[OlivetIsa 19]

HI,

I've noticed an issue quite annoying, when I scroll down movies in genre let's say Action, after scrolling down a couple of seconds Emby goes right up to the beginning of the list.

 

I've tried to make the scrolling go slower in the Apple TV Settings but it doesn't change anything.

 

I attached a video to exactly show you what's happening.

 

https://streamable.com/6f0ca

Edited October 10, 2019 by Evid3nce

[Senna 368]

I wanted to attach a video to exactly show you what's happening but I'm not permitted to upload this kind of file.

You can use streamable.com for that and copy the url of your uploaded video here.

[OlivetIsa 19]

Thanks Senna for the tip 

[corey 317]

Hey @@Evid3nce —

 

I’m sorry you’re seeing this problem. I believe we have had this reported in the past as well. I’ve been unable to repeat it so it’s been hard for me to understand what may have gone wrong here. If I do find a way to reliably repeat it I’ll be sure to get it fixed!

[OlivetIsa 19]

Thanks Corey, if I understand right when you go to Genre and Scroll down you have no problem ?

[Senna 368]

In current Emby beta, this doesn’t happen in genre browsing.

 

So if you want to try the Emby beta app, send Emby admin ebr a private message with your Apple ID email with a request to add you to TestFlight of the Emby Apple TV app.

[Luke 42077]

It should hopefully be released soon. Thanks for reporting.

[OlivetIsa 19]

Thanks Luke I'm looking forward to it.

[OlivetIsa 19]

Just tried the beta today with Testflight and the problem is still there 

[Luke 42077]

Ok @@corey can take another look at this. Thanks.

[OlivetIsa 19]

Thanks Luke 

[OlivetIsa 19]

@@corey were you able to find an issue to this problem ?

[Luke 42077]

Have you tried the new beta that was released today?

[OlivetIsa 19]

I'm gonna give it a try thanks Luke 

[OlivetIsa 19]

@@Luke just tried the new beta and the scrolling issue is still there, but not like before.

 

Sometimes I’m able to scroll which is better than before and sometimes it goes back to the top of the list.

Edited November 24, 2019 by Evid3nce

[Luke 42077]

We'll see what @@corey thinks. Thanks.

[corey 317]

@@Evid3nce --

Unfortunately I'm still unable to repeat the problem. If I can ever figure out a way to repeat it I'll be sure to get it fixed!

One question I do have though is do you know if you have other users that may be marking videos as played while you're scrolling the genres view? Also, does this happen every time or only sometimes?

[OlivetIsa 19]

@@corey

 

I'm the only user on my server so I don't think the issue is coming from there. It used to happen all the time now it's working from time to time and only happens when scrolling in genres.

 

If I scroll down in movies from the main page there is no problem at all.

[corey 317]

Thanks for the additional information @@Evid3nce. If I ever am able to repeat I'll get it fixed!

[unisoft 352]

@@Evid3nce --

 

Unfortunately I'm still unable to repeat the problem. If I can ever figure out a way to repeat it I'll be sure to get it fixed!

 

One question I do have though is do you know if you have other users that may be marking videos as played while you're scrolling the genres view? Also, does this happen every time or only sometimes?

 

Its definitely still there for me.

 

I have say 12 genres, lots of movies inside each genre. Scrolling a PITA as it resets unless you quickly select a movie to go into its details screen. Don't pause when scrolling down the list else you've had it and a reset to the top happens.

[OlivetIsa 19]

Glad to see I’m not the only one with this issue...