Subtitle issue after transcoding

[GnaXi 2]

Hi,

I just transcoded a movie with the latest stable version of Emby for Docker: 4.2.1.0.
However, after the movie has been transcoded, it has hardcoded one of the subs from the container into the mp4, instead of putting the subtitles as separate files next to the mp4.
I've tried transcoding it twice and it did exactly the same thing both times.
I've attached the logs from the event.

Any idea why this is happening with this specifically?
I've never experienced this with any other movies that I've been transcoding.

[GnaXi 2]

Forgot to actually attach the log file!

transcode.txt

[Luke 42083]

Hi, this happened because they were graphic PGS subtitles. These will get burned into the video. If they were text subtitles, then they would have been extracted and placed next to the video file. Please let us know if this helps. Thanks.

[GnaXi 2]

Hi, this happened because they were graphic PGS subtitles. These will get burned into the video. If they were text subtitles, then they would have been extracted and placed next to the video file. Please let us know if this helps. Thanks.

Not sure how this could "help", as you gave me a statement, not a solution

Before the transcoding I am able to choose between the different subtitles, but not after.

Why can't I just choose to transcode without any of the subtitles then?

 

Handbrake is able to separate the subtitles from the movie, so that it is transcoded without them.

Edited October 6, 2019 by GnaXi

[Luke 42083]

 

 

Why can't I just choose to transcode without any of the subtitles then?

 

That's possible for the future. Thanks.