yarez0 22 Posted September 18, 2019 Posted September 18, 2019 Hi Luke Just notice the new ratio option while playbacking but I got black edges (bandes noires ?) all around the screen. Before I had it on the left and right because of screen resolution but now I got it up and down causing the movie area smaller. Changing options do not resolve that Thanks
Luke 42077 Posted September 19, 2019 Posted September 19, 2019 Hi there, what is the resolution of the content that you're playing?
yarez0 22 Posted September 19, 2019 Author Posted September 19, 2019 1920x1080 ratio 16:9 3840x2160 ratio 16:9 mostly
Luke 42077 Posted September 20, 2019 Posted September 20, 2019 Ok, we'll take a look at this. Thanks.
Luke 42077 Posted October 28, 2019 Posted October 28, 2019 @@yarez0, are you still running into this with the latest update to the app?
yarez0 22 Posted November 7, 2019 Author Posted November 7, 2019 Hi Luke on 1080p video the video is full screen but on 4k version I have still black edges all arround the video
Luke 42077 Posted November 7, 2019 Posted November 7, 2019 Thanks for the info. We'll take a look at it.
Luke 42077 Posted February 25, 2020 Posted February 25, 2020 @@yarez0, are you still running into this with the latest update to the app?
yarez0 22 Posted March 22, 2020 Author Posted March 22, 2020 Sorry luke i’m late Seems to be ok. Have to switch manually for some ratio (16:9) but ok
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