TV show sub titles

[Info1 13]

Hello,

 

Need some advice. I have EMBY nicely setup and i get engish and Spanish subtitles for my movies. I recently removed and re-added my TV shows folder and enable sub titles the same as I have for movies but none are loading. 

 

EMBY picks up and identifies the series fine, I get all the thumbnail's and metadata just no subs. 

 

Has anyone else enable subs for TV shows and has success?

 

Thanks

 

m

Edited September 12, 2019 by Info1

[Luke 42081]

Hi there, do you have subtitle files? How are the subtitle files named?

[Info1 13]

Hi Luke,

 

It is not EMBY's ability to display but the process to download them from Open Subtitles does not seem to work for TV series. Works fine for Movies.

 

Thanks

 

M

[Luke 42081]

Why do you feel that it doesn't work? What exactly did you try?

[Info1 13]

Morning,

 

So when I add a new movie the scan will run and pick english and spanish subtitles if available. When I enabled the featre to scan the TV show (Series) folder and run the search now it does not populate subtitesl in the TV shows directories.

 

I understand not all series will have subtitles available but none... but I have 60 plus TV shows and most of them are popular. When I look open source web site and search I do see some of my shows listed.

 

I have tried:

 

1-enable the feature - scan the library

2-Disable hash match and scan

 

3-Delete the library and read - and scan 

 

No of the above work. This is why I am asking if anyone has Sub from open source working for TV shows.

 

Thanks

 

M

[ebr 16185]

Hi.  What happens if you search manually?

[Luke 42081]

Hi, did you check out our wiki article on subtitle downloading?

 

https://github.com/MediaBrowser/Wiki/wiki/Automatic-Subtitle-Downloads

 

Specifically the section "If Subtitles are not automatically downloading".

 

Let us know if this helps. Thanks.

[Info1 13]

Thanks Luke,

 

The support is well received. I deleted the library and will rescan with the hash unchecked.

 

Other than open source is there another support sub title plugin?

 

Thanks

 

m

[Luke 42081]

Thanks Luke,

 

The support is well received. I deleted the library and will rescan with the hash unchecked.

 

Other than open source is there another support sub title plugin?

 

Thanks

 

m

 

Yes. Have you explored the Emby Server plugin catalog?

[Info1 13]

Yes. Have you explored the Emby Server plugin catalog?

 

Hello, I have not and will invest some time today. I had hoped someone else would chime in that may have had the same challenge.

I do see a couple TV show now have the subtitles but of the 60 or so shows it is only like 2 or 3. It is like the process is stopping do to too many request or something as the shows are current so there should be subtitles.

 

I will keep trying.

 

Thanks

 

M

[Info1 13]

Luke,

 

I had some time and double checked my account is correct on Opensource. I trapped the log below that seams to show up repeately:

 

019-09-14 10:54:22.088 Error SubtitleManager: Error downloading subtitles from Open Subtitles
*** Error Report ***
Version: 4.2.1.0
Command line: C:\Users\Mark\AppData\Roaming\MediaBrowser-Server\system\EmbyServer.dll -noautorunwebapp
Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Runtime: file:///C:/Users/Mark/AppData/Roaming/MediaBrowser-Server/system/System.Private.CoreLib.dll
Processor count: 4
Program data path: C:\Users\Mark\AppData\Roaming\MediaBrowser-Server
Application directory: C:\Users\Mark\AppData\Roaming\MediaBrowser-Server\system
MediaBrowser.Common.Extensions.RateLimitExceededException: MediaBrowser.Common.Extensions.RateLimitExceededException: OpenSubtitles rate limit reached
   at OpenSubtitles.OpenSubtitleDownloader.SendRequestAsync(ReadOnlyMemory`1 request, CancellationToken cancellationToken)
   at OpenSubtitles.OpenSubtitleDownloader.SearchSubtitlesAsync(OpenSubtitleQuery[] parameters, CancellationToken cancellationToken)
   at OpenSubtitles.OpenSubtitleDownloader.Search(SubtitleSearchRequest request, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Subtitles.SubtitleManager.SearchSubtitles(SubtitleSearchRequest request, CancellationToken cancellationToken)
Source: OpenSubtitles
TargetSite: Void MoveNext()

 

 

What is the CancellationToken, looks like the requests are being dropped.

 

m

[Luke 42081]

Did you enter your open subtitles username and password?

[Info1 13]

Did you enter your open subtitles username and password?

 

Good morning, thanks for the response. Appears Opensource may be throttling as I tested my current password and changed it no effect. I posted my log on their board but as a new users requires a mod to approve. I suspect they will suggest a VIP membership but even this seems to be limited to 40 matches so I took you advice from above and I am testing with the other plugins for Subs. I am getting better results.

 

We can close this one and my suggesting to other is to add the other Sub plugins.

 

Thanks

 

M

[Luke 42081]

Thanks for the feedback.