lg webos app error

[mirirubi 0]

After the update, it is unconditionally transcoded when playing on LG TV.

 

It was playing back a few months ago.

 

 

[Luke 42077]

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[mirirubi 0]

2019-09-25 09:33:15.550

Emby Server version: 4.2.1.0

 

App: Emby for Android Mobile 3.0.76

LGD838

 

http://211.241.177.76:8099/emby/videos/3553/hls1/main/0.ts?DeviceId=7610bb38fc0ea2f7&MediaSourceId=108af8cd3207f5f0ec4487d237db4ae3&PlaySessionId=751cf3378f634fb8ad79cc8cc090f273&api_key=30c5110939184b01b287b5c917bf5606&VideoCodec=h264,mpeg2video,hevc&AudioCodec=ac3,mp3,aac&VideoBitrate=1310628&AudioBitrate=189372&AudioStreamIndex=1&TranscodingMaxAudioChannels=6&SegmentContainer=ts&SegmentLength=3&MinSegments=1&BreakOnNonKeyFrames=True&hevc-profile=Main&h264-level=41&TranscodeReasons=ContainerBitrateExceedsLimit

 

{"Protocol":"File","Id":"108af8cd3207f5f0ec4487d237db4ae3","Path":"/share/CACHEDEV2_DATA/misotech/ë~S~\ë~]¼ë§~H/[tvN] í~X¸í~E~T ë~M¸ë£¨ë~B~X.01í~Z~L-10í~Z~L.(ë°©ì~F¡.묶ì~]~L).1080p-NEXT/í~X¸í~E~T ë~M¸ë£¨ë~B~X.E12.190818.720p-NEXT/í~X¸í~E~T ë~M¸ë£¨ë~B~X.E12.190818.720p-NEXT.mp4","Type":"Default","Container":"mp4","Size":1963511285,"Name":"í~X¸í~E~T ë~M¸ë£¨ë~B~X.E12.190818.720p-NEXT","IsRemote":false,"RunTimeTicks":51678630000,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[{"Codec":"h264","CodecTag":"avc1","Language":"und","TimeBase":"1/90000","CodecTimeBase":"1001/60000","VideoRange":"SDR","DisplayTitle":"720p H264","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"BitRate":2842146,"BitDepth":8,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":720,"Width":1280,"AverageFrameRate":29.97003,"RealFrameRate":29.97003,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","PixelFormat":"yuv420p","Level":32,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"und","TimeBase":"1/48000","CodecTimeBase":"1/48000","DisplayTitle":"Und AAC stereo (Default)","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":189372,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","Level":0}],"Formats":[],"Bitrate":3039571,"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false}

 

User policy for mirirubi: EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

 

Affected codecs:

>>>>>>  libx264 Software Encoder

        Color Formats: YUV420P, YUVJ420P, YUV422P, YUVJ422P, YUV444P, YUVJ444P, NV12, NV16, NV21, YUV420P10, YUV422P10, YUV444P10, NV20

        Profiles: Baseline Profile (Level 6.2), Main Profile (Level 6.2), High Profile (Level 6.2), High 10 Profile (Level 6.2), High 4:2:2 Profile (Level 6.2), High 4:4:4 Profile (Level 6.2)

 

 

>>>>>>  FindVideoDecoder - MediaType: h264, Mode: NoHardwareCodecs

Info    FindVideoDecoder - Checking: 'Automatic software decoder' (Priority: 0)

Info    FindVideoDecoder - Check successful - selecting 'Automatic software decoder'

 

>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: NoHardwareCodecs

Info    FindVideoEncoder - Checking: 'libx264 Software Encoder' (Priority: 0)

Info    Encoder supports input stream

Info    FindVideoEncoder - Check successful - selecting 'libx264 Software Encoder'

 

>>>>>>  FindVideoDecoder - MediaType: h264, Mode: NoHardwareCodecs

Info    FindVideoDecoder - Checking: 'Automatic software decoder' (Priority: 0)

Info    FindVideoDecoder - Check successful - selecting 'Automatic software decoder'

 

>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: NoHardwareCodecs

Info    FindVideoEncoder - Checking: 'libx264 Software Encoder' (Priority: 0)

Info    Encoder supports input stream

Info    FindVideoEncoder - Check successful - selecting 'libx264 Software Encoder'

[mirirubi 0]

2019-09-25 08:53:55.725

Emby Server version: 4.2.1.0

 

App: Emby Theater 1.0.18

LG Smart TV (65SK9000PUA)

 

http://211.241.177.76:8099/emby/videos/3553/hls1/main/1450.ts?DeviceId=TW96aWxsYS81LjAgKFdlYjBTOyBMaW51eC9TbWFydFRWKSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvNTMuMC4yNzg1LjM0IFNhZmFyaS81MzcuMzYgV2ViQXBwTWFuYWdlcnwxNTY4MjU4Mzg3Mjc2&MediaSourceId=108af8cd3207f5f0ec4487d237db4ae3&PlaySessionId=acabe72c4d6d4591a25057d283a46075&api_key=ae09bb051d114d009753d29d744711e0&VideoCodec=h264,h265,hevc&AudioCodec=ac3,eac3,aac,mp3&VideoBitrate=1310628&AudioBitrate=189372&AudioStreamIndex=1&TranscodingMaxAudioChannels=6&SegmentContainer=ts&MinSegments=1&BreakOnNonKeyFrames=False&h264-profile=high,main,baseline,constrainedbaseline&h264-level=51&TranscodeReasons=ContainerBitrateExceedsLimit

 

{"Protocol":"File","Id":"108af8cd3207f5f0ec4487d237db4ae3","Path":"/share/CACHEDEV2_DATA/misotech/ë~S~\ë~]¼ë§~H/[tvN] í~X¸í~E~T ë~M¸ë£¨ë~B~X.01í~Z~L-10í~Z~L.(ë°©ì~F¡.묶ì~]~L).1080p-NEXT/í~X¸í~E~T ë~M¸ë£¨ë~B~X.E12.190818.720p-NEXT/í~X¸í~E~T ë~M¸ë£¨ë~B~X.E12.190818.720p-NEXT.mp4","Type":"Default","Container":"mp4","Size":1963511285,"Name":"í~X¸í~E~T ë~M¸ë£¨ë~B~X.E12.190818.720p-NEXT","IsRemote":false,"RunTimeTicks":51678630000,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":false,"MediaStreams":[{"Codec":"h264","CodecTag":"avc1","Language":"und","TimeBase":"1/90000","CodecTimeBase":"1001/60000","VideoRange":"SDR","DisplayTitle":"720p H264","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"BitRate":2842146,"BitDepth":8,"RefFrames":1,"IsDefault":true,"IsForced":false,"Height":720,"Width":1280,"AverageFrameRate":29.97003,"RealFrameRate":29.97003,"Profile":"High","Type":"Video","AspectRatio":"16:9","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","PixelFormat":"yuv420p","Level":32,"IsAnamorphic":false},{"Codec":"aac","CodecTag":"mp4a","Language":"und","TimeBase":"1/48000","CodecTimeBase":"1/48000","DisplayTitle":"Und AAC stereo (Default)","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":189372,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Profile":"LC","Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Protocol":"File","Level":0}],"Formats":[],"Bitrate":3039571,"RequiredHttpHeaders":{},"ReadAtNativeFramerate":false}

 

User policy for mirirubi: EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True

 

Affected codecs:

>>>>>>  libx264 Software Encoder

        Color Formats: YUV420P, YUVJ420P, YUV422P, YUVJ422P, YUV444P, YUVJ444P, NV12, NV16, NV21, YUV420P10, YUV422P10, YUV444P10, NV20

        Profiles: Baseline Profile (Level 6.2), Main Profile (Level 6.2), High Profile (Level 6.2), High 10 Profile (Level 6.2), High 4:2:2 Profile (Level 6.2), High 4:4:4 Profile (Level 6.2)

 

 

>>>>>>  FindVideoDecoder - MediaType: h264, Mode: NoHardwareCodecs

Info    FindVideoDecoder - Checking: 'Automatic software decoder' (Priority: 0)

Info    FindVideoDecoder - Check successful - selecting 'Automatic software decoder'

 

>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: NoHardwareCodecs

Info    FindVideoEncoder - Checking: 'libx264 Software Encoder' (Priority: 0)

Info    Encoder supports input stream

Info    FindVideoEncoder - Check successful - selecting 'libx264 Software Encoder'

 

>>>>>>  FindVideoDecoder - MediaType: h264, Mode: NoHardwareCodecs

Info    FindVideoDecoder - Checking: 'Automatic software decoder' (Priority: 0)

Info    FindVideoDecoder - Check successful - selecting 'Automatic software decoder'

 

>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: NoHardwareCodecs

Info    FindVideoEncoder - Checking: 'libx264 Software Encoder' (Priority: 0)

Info    Encoder supports input stream

Info    FindVideoEncoder - Check successful - selecting 'libx264 Software Encoder'

[Luke 42077]

Are you inside or outside your local network?

[mirirubi 0]

outside

[Luke 42077]

Try configuring the in app quality setting.

[mirirubi 0]

The quality set is all automatic and when tested on different devices with the same setting, it was not transcode.

[mirirubi 0]

It runs well when it is tested with version 2.9.9 on Android.What did you do to your client app?

[mirirubi 0]

It also worked well on webos a few months ago

[Luke 42077]

Try increasing the in-app quality setting. Please let us know if this helps. Thanks.

[mirirubi 0]

I switched to some quality settings, but it didn't play properly.However, it played well on screenplay apps.I think this is a 100% emby app problem.

[mirirubi 0]

Tests showed that previous versions of the app were working well. (I think you deleted the codec while updating the version.)

[Luke 42077]

Try setting the in app bitrate to whatever screenplay is using and it should be fine. They both use the same lg video player.

[mirirubi 0]

It goes well with the previous version of the client app. But it doesn't work with the new version of the client app.There is no problem with server setting.I think I did something wrong while updating the app.

 

test same server setting

lg gpro2(mobile):

android os 7.0 app version 2.9.90 :very well

android os 7.0 app version 3.0.82 :NoHardwareCodecs Automatic software decoder and transcoding

 

lg v50(mobile):

android os 9.0 app version 3.0.82 :very well

 

lg 65sk9000(tv)

webos emby app prev version :verywell

webos emby app current version :

NoHardwareCodecs Automatic software decoder and transcoding

webos screenplay app :verywell

[mirirubi 0]

Can you test it on TV(65sk9000)?

[Luke 42077]

Try raising the in-app quality setting to a higher value and then the transcoding should go away.

[mirirubi 0]

Thank you. Your comments solved my problem.

[Luke 42077]

Thanks for the feedback.