Lost access to server

[PoBear 19]

Hi 

 

I'm running 4.2.1.0.

 

I've lost access to my Emby Server from the other machines in my network. I can't get access through the web app and my Kodi system is unable to access it as well.

 

Both the web app and configuration can be accessed on the server.

 

The machine is visible on the network and I can ping it by machine name and IP address.

 

There have been no changes to the Windows system that I am aware, it was working yesterday. 

 

There was a pending install showing so I restarted the server this afternoon and the system came up clean but was then showing a new version of the server pending. I re-installed from the Emby download page but it has downloaded the same version that was running.

 

Any ideas

[Luke 42085]

Hi there, what happens when you try to access it?

[PoBear 19]

The web app is giving an ERR_CONNECTION_TIMED_OUT the Kodi system stalls trying to access the server/

[Luke 42085]

I would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !

[PoBear 19]

It looks like it is a network problem on the server, my private network is showing as "not connected", I need to try and restart it but can't as it is also my recording machine but can;t until tomorrow.

 

I don't think it is an Emby problem at this time

 

Thanks for your help.

[Luke 42085]

Thanks for the info. Let us know how things go.