Primary Images Not Loading

[AaronG85 48]

I've added some movies lately, I use MetaBrowser to get all my data, and now some of the primary/posters are not showing up. I've looked in MetaBrowser and it all looks good even have the folder.jpb in each folder but unless i go into MB3 Metadata and upload each poster i get stuck with this (see attached) how do I go about fixing this?)

Edited June 3, 2014 by AaronG85

[Luke 42078]

do you see the same incorrect image in our other apps, or just the web client?

[AaronG85 48]

Theater and Classic as well

[Luke 42078]

just as a test, try refreshing one from the edit page in the web client. 

[AaronG85 48]

Changed nothing.

[AaronG85 48]

But if i delete the old primary (looks like a screen grabbed image) than refresh it grabs the proper image (folder.jpg)

[Luke 42078]

you should try turning off the screen grabber and/or disabling the library realtime monitor. it's possible the screen grab is occurring before metabrowser has had a chance to download the image.

[AaronG85 48]

I've turned off the screen grabber, how do i go about turning off the library realtime monitor? and if i do turn this off does this mean i have to manually scan to add new items? thanks for all the help

[AaronG85 48]

Is there a way to force the program to do a full refresh on the metadata?

[AaronG85 48]

you should try turning off the screen grabber and/or disabling the library realtime monitor. it's possible the screen grab is occurring before metabrowser has had a chance to download the image.

I've turned off the screen grabber, how do i go about turning off the library realtime monitor? and if i do turn this off does this mean i have to manually scan to add new items? thanks for all the help

[Luke 42078]

Library -> Advanced. It means new content won't be picked up until the next library scan. But I would leave as is for now and try again with yesterday's new release.

[AaronG85 48]

Is there a way to do a force rescan of the whole library? 

[AaronG85 48]

Hey Luke still having the same issue as before, even with the update.

 

Even went so far as to remove all folders from the library, delete all the information in the cache folder. Than proceeded to add everything again and still had the same issue.