1080i mpeg2 videos never start playing

[Paint 10]

@@Paint I am having problems locally so no proxy shouldn't be messing with it in my case.

What types of Roku's?

[bizarro252 17]

The one that is misbehaving is a Roku TV the Roku 3 standalone seems to be immune

[EstebanUno 2]

Roku streaming stick 3800rw and roku express from 2 years ago; both won't play files longer than 4 hours more or less.

[Paint 10]

After some more testing, it looks like the fix works for the Roku Premiere using the stable (v 3.0 build 175) and the latest beta. 

 

The Roku 3 still produces the "Loading..." error that we saw before. So the issue still exists for the Roku 3

[bizarro252 17]

@@EstebanUno and @@Paint

Give .188 a try, for me it forces transcoding and allows my problem files to play.

[EstebanUno 2]

Tried .188. It doesn't play, stalls at about 15%, blinking there for a while, like 30 seconds. What is new is that an error is reported in a red window that says (paraphrased): Playback error: An unexpected problem (not server or http) has been detected. Emby then returns to the screen from which I chose play, rather than freezing.

 

Activity reported is the same that the Streaming Stick is playing and then has finished playing. The server shows direct playing. Tried the two files I have that are over 4 hours. 1080i 4h 14m. No ffmpeg logs generated.

[bizarro252 17]

Weird, that behavior you describe, with the red window error happened to me on .187, but went away and files started working on .188.  Certain that .188 took?  We will see what the devs say I dont think they are done working on this yet

[EstebanUno 2]

Yes, this AM .188 is displayed on the settings screen. I went ahead and rebooted both the server and the Roku just to be sure everything "took."

 

How many minutes was the run time and format of the problematic files that are now working with the new version? It may be a function of degree.

[bizarro252 17]

Very interesting...

@@EstebanUno and @@ebr

 

I apparently (of course) randomly chose a test file that just so happened to be the only one of the four I have that is under four hours and sure enough the other three that are over four hours do not work, you might be onto something.

 

Results:
264min - 4.4 hours - NO PLAY

239min - 3.98 hours - PLAY

245min - 4.08 hours - NO PLAY

254min - 4.23 hours - NO PLAY

 

On the ones that do not play it loads to ~15%, flashes the loading part a few times (like its trying to fall back or update) then fails back to the previous screen displaying the red error box pictured below:

 

[EstebanUno 2]

Noticed that 3.0.19.1 plays files that previously wouldn't play. 4 hour + NFL game on  Roku Express 3900X. But not on Roku Streaming stick 3800RW; it still stalls on loading on the same NFL game exactly like bizarro52 described in the previous post.

 

Don't know if it plays on the Express due to version change because I typically watch NFL games on the streaming stick and hadn't tried one on the Express for a few weeks.

[Luke 42077]

@@bizarro252 where did the files come from?

[bizarro252 17]

@@Luke

All files were recorded via emby.

[Luke 42077]

And the ffmpeg logs from the attempts you made above?

[bizarro252 17]

Hi @@Luke

Only successful plays generate ffmpeg logs. Would you like to see that? Thanks

[Luke 42077]

Ok. Please attach the server log from the unsuccessful play. Thanks.

[bizarro252 17]

@@Luke

Here you are, restarted the server to clean up the logs then tried to play a few files that will not play (over 4 hours) and then one that will play and here are the logs of that sequence.

Thanks!

server log.txt

ffmpeg directstream log.txt

[Luke 42077]

So this ffmpeg log is from a successful case?

[bizarro252 17]

Yes. I tried to play files that did not work in that same timeframe (right after the restart) but I do not believe anything is written to the ffmpeg logs when the files that do not work attempt to play. I do not see timestamps on that log file change until I play a file that works. In the case of these files it seems to be related to time length as the ones that don't play just so happen to be over 4 hours and another person described similar behavior above.

 

@@ebr has been in my server and played with these files himself as well so tagging him in case he has any other details to tell ya.

 

Thanks

Edited November 13, 2019 by bizarro252

[Luke 42077]

For the ones that don't play, do they have .bif files? If yes, try deleting those .bif files and then see if it will play.

[bizarro252 17]

Edit: sorry they do not @@Luke I forgot I have moved these files to a different library where I do not have thumbnail generation turned on.

Edited November 13, 2019 by bizarro252