Android 10 Live Playback

[Luke 42077]

Just going to throw out a guess and I'll test this later - Check in the Android settings for the app to see if the app is being forced into low power or battery optimized mode. For Live TV the app uses a larger memory buffer for being able to seek the live stream. Perhaps it's being denied access to this and not handling it very well and just crashing.

[speedingcheetah 39]

Just going to throw out a guess and I'll test this later - Check in the Android settings for the app to see if the app is being forced into low power or battery optimized mode. For Live TV the app uses a larger memory buffer for being able to seek the live stream. Perhaps it's being denied access to this and not handling it very well and just crashing.

App settings have not changed since 9.0 

Background restriction: App can use battery in the background.

 

Battery optimization: Optimizing battery usage.

 

Toggling the latter, no change. still crash

[dhunterjacobs 2]

Yup, same here. App is set to use battery in the background.

[dhunterjacobs 2]

Luke - if you want to use me as a test, I'm happy to let you remotely control my phone to see what's happening and check things out. Just a thought.

[Luke 42077]

If the OS asks you to submit crash logs, please make sure to do that because we'll be able to see them in our developer account. Thanks.

[speedingcheetah 39]

If the OS asks you to submit crash logs, please make sure to do that because we'll be able to see them in our developer account. Thanks.

Not possible. it crashes too fast I cant even see the crash message or options...it just goes to the lock screen, unlock, then see frozen pixelated vid stream, try to play, instantly back to lock screen.

[dhunterjacobs 2]

Yeah. There's not really any error message. The phone just immediately goes back to the lock screen.

[dhunterjacobs 2]

An additional tidbit. I just tried on my wife's phone. Same as mine. Pixel 3. She's on Android 10. Her live playback works fine. Only difference I can think of is I was on the Android 10 beta prior to upgrading to the final Android 10 release. She was on stable Android 9 then upgraded to Android 10. *shrug*

[Luke 42077]

An additional tidbit. I just tried on my wife's phone. Same as mine. Pixel 3. She's on Android 10. Her live playback works fine. Only difference I can think of is I was on the Android 10 beta prior to upgrading to the final Android 10 release. She was on stable Android 9 then upgraded to Android 10. *shrug*

 

Different build number?

[speedingcheetah 39]

An additional tidbit. I just tried on my wife's phone. Same as mine. Pixel 3. She's on Android 10. Her live playback works fine. Only difference I can think of is I was on the Android 10 beta prior to upgrading to the final Android 10 release. She was on stable Android 9 then upgraded to Android 10. *shrug*

Is the full gesture navigation enabled on her phone?

because that is the ONLY setting that seems to affect this issue for me.

Edited September 8, 2019 by speedingcheetah

[dhunterjacobs 2]

Surprisingly, different build number. I'm on QP1A.190711.020. She's on QP1A.190711.019. I'm running full gesture navigation. She's running 2-button navigation.

[dhunterjacobs 2]

I just switched my phone to 2-button navigation and live TV works fine. It definitely has something to do with full gesture navigation. There's a bug related to live playback and that.

[Guest asrequested]

My build number is QP1A.190711.020 and everything works as it should.

[dhunterjacobs 2]

@ - do you have full gesture navigation enabled?

[Guest asrequested]

@ - do you have full gesture navigation enabled?

 

 

Still works with gesture on.... What's your source?

[dhunterjacobs 2]

SiliconDust HDHomeRun Prime. The fact that it works fine on my phone with 2-button navigation and doesn't work with gesture navigation tells me something is up with gesture navigation. That's just my 2 cents lol.

[speedingcheetah 39]

App update 3.0.79 just came through....no change. Still crashes with any Live TV playback.

[Luke 42077]

Thanks for the info.

[speedingcheetah 39]

3.0.80    no change.

[troyhough 61]

Live TV playback seems to work fine for me, Pixel 2 XL and Android 10.

 

I have gesture navigation off though...

[dhunterjacobs 2]

Yes, it all has to do with gesture navigation. My Pixel 3 works fine with gesture navigation off. Live TV won't work with it on.

[troyhough 61]

Yes, it all has to do with gesture navigation. My Pixel 3 works fine with gesture navigation off. Live TV won't work with it on.

 

Understood.

 

Have you tried the Web player?

[dhunterjacobs 2]

Understood.

 

Have you tried the Web player?

 

I never thought about trying that but I just did and it works fine! Good temporary fix until the app is updated. Thanks for the idea!

[troyhough 61]

I never thought about trying that but I just did and it works fine! Good temporary fix until the app is updated. Thanks for the idea!

 

I actually stopped using the app completely and use just the Web app now.

 

Might not be the best solution for everyone, but for me, it's great.

[speedingcheetah 39]

I actually stopped using the app completely and use just the Web app now.

 

Might not be the best solution for everyone, but for me, it's great.

 

It is not a solution at all.... just delete and not use dedicated app....

 

Web app does not direct play, it transcodes.

 

I have been using the full navigation gestures thing since it came out in is early forum in 9. It would hard for me to go back to the old school way of navigating things. And i wont just for the odd times i want to watch live tv on my phone. Much easier just to have to use the HDhomeun app to play livetv, though that will only work at home network.

 

I would think, A proper fix to resolve this issue should be quite straight forward...as it has be narrowed down to the setting/feature of the OS that causes it from the very beginning of it being reported, by multiple users.