William LeDuc @gmail 2 Posted September 1, 2019 Posted September 1, 2019 I was deleting duplicate files in a library via Emby Web app. I then went to play a file and got no response from the server from web app and Emby theater for Windows. The log file is attached. embyserver.txt
Luke 42078 Posted September 2, 2019 Posted September 2, 2019 Hi there, what do you mean by no response? What time was the problem experienced?
William LeDuc @gmail 2 Posted September 2, 2019 Author Posted September 2, 2019 The video did not play leaving a spinner on the screen. I copied the log file shortly after the problem.
William LeDuc @gmail 2 Posted September 2, 2019 Author Posted September 2, 2019 Had to reboot the server to get it working.
William LeDuc @gmail 2 Posted September 2, 2019 Author Posted September 2, 2019 If you didn't see any log entries indicative of the problem then the server was hung. Watched it on task manager and saw a little cpu once and awhile. Got a never ending spinner when trying to access Emby on any client i tried.
igeoorge 26 Posted October 4, 2019 Posted October 4, 2019 Hi, I also have this same problem. Any news for this?
Luke 42078 Posted October 4, 2019 Posted October 4, 2019 Hi, I also have this same problem. Any news for this? Hi there, please attach the information requested in how to report a problem. thanks.
igeoorge 26 Posted October 8, 2019 Posted October 8, 2019 (edited) Hi @@Luke Sorry for the delay. Is attached. embyserver.txt Edited October 8, 2019 by igeoorge
igeoorge 26 Posted October 8, 2019 Posted October 8, 2019 Just now I had to turn off the machine for the server to respond again. Is this happening to me alone? Need help
Luke 42078 Posted October 8, 2019 Posted October 8, 2019 Just now I had to turn off the machine for the server to respond again. Is this happening to me alone? Need help What do you mean exactly by not responding?
igeoorge 26 Posted October 8, 2019 Posted October 8, 2019 The http and https connection does not respond. That is, without access in any way. No access even to localhost.
Luke 42078 Posted October 9, 2019 Posted October 9, 2019 The http and https connection does not respond. That is, without access in any way. No access even to localhost. What happens when you try?
igeoorge 26 Posted October 9, 2019 Posted October 9, 2019 (edited) Hi @@Luke I'm watching normally when it just stops loading. It does not charge at all. Total unanswered. Before crashing I notice high CPU and Memory usage. The server after a period begins to pull CPU and Memory without performing any transcoding. Without doing any more tasks. My server: i9 9900K 32TB Disk 32GB Memory Windows 10 Pro Edited October 9, 2019 by igeoorge
Richard Branches 330 Posted October 11, 2019 Posted October 11, 2019 (edited) I'm also running the same problem, the server hangs or stops working after a few minutes, I have to exit the app to fix it, here's a log. Could it be recent Windows 10 updates I received breaking something? embyserver.txt Edited October 11, 2019 by Richard Branches
Luke 42078 Posted October 11, 2019 Posted October 11, 2019 I'm also running the same problem, the server hangs or stops working after a few minutes, I have to exit the app to fix it, here's a log. Could it be recent Windows 10 updates I received breaking something? Is the embyserver.exe process still running?
Richard Branches 330 Posted October 11, 2019 Posted October 11, 2019 (edited) Is the embyserver.exe process still running? It's been working fine after the latest restart I made, but I've been having this problem since yesterday, I'll let you know if it hangs again throughout the day. Edited October 11, 2019 by Richard Branches
igeoorge 26 Posted October 11, 2019 Posted October 11, 2019 (edited) I use Windows 10 pro. It has updates disabled. He is very stable, no process overlap the other. The only way I found to solve this problem temporarily was to install a program called: Wise Auto Shutdown With him to be able to schedule for automatic reboot every day at 06:15 am Edited October 11, 2019 by igeoorge
Richard Branches 330 Posted October 11, 2019 Posted October 11, 2019 Is the embyserver.exe process still running? I just noticed the server is down again after a few minutes I finished watching a movie and the only process I see running is "embytray".
igeoorge 26 Posted October 12, 2019 Posted October 12, 2019 (edited) Hi @@Luke I took a print the moment it fell For some reason I can't explain, I was at maximum memory consumption. Would you know anything that would help? Edited October 12, 2019 by igeoorge
igeoorge 26 Posted October 12, 2019 Posted October 12, 2019 Hi, After rebooting, everything is normal. Follows the attached logs. embyserver.txt
igeoorge 26 Posted October 12, 2019 Posted October 12, 2019 Hi @@Luke Should I enable "enable debug logging"?
Richard Branches 330 Posted October 13, 2019 Posted October 13, 2019 I'm on my third day where the server still crashes, what could possibly be?
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