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Polymorph subtitle extraction error


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Posted (edited)

Subtitle extraction fails in Polymorph. There are no MKV files in the Movies folder and there are no subtitles in the Next.Gen movie

Here is the log

 

2019-08-31 12:02:13.536 Info App: PolyMorph Registration Status - Registered: True In trial: False Expiration Date: 12/31/2050 12:00:00 AM Is Valid: True
2019-08-31 12:02:13.537 Info App: PolyMorph :: Get Embedded Subtitled Episode List :: Start
2019-08-31 12:02:13.556 Info App: PolyMorph :: Embedded Subtitled Episode :: Count ::267
2019-08-31 12:02:13.576 Info HttpServer: HTTP GET http://192.168.100.90:8094/emby/ScheduledTasks?isHidden=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
2019-08-31 12:02:13.577 Info HttpServer: HTTP Response 200 to 192.168.100.2. Time: 1ms. http://192.168.100.90:8094/emby/ScheduledTasks?isHidden=false
2019-08-31 12:02:13.687 Info App: PolyMorphTV :: Embedded Subtitled Episode :: MKV Count ::267
2019-08-31 12:02:13.687 Info App: PolyMorphTV :: Processing Embedded Subtitled Episode :: Next Gen
2019-08-31 12:02:13.942 Info App: C:\Emby\system\ffmpeg.exe  -y -i "E:\Video\Family\Next.Gen.mp4" -threads 1 -map 0:s:0 "E:\Video\Family/Next.Gen.srt"
2019-08-31 12:02:13.986 Info App: PolyMorphTV :: Item Identified :: Next Gen
2019-08-31 12:02:14.520 Info App: FFMpeg recording exited with code 1 for E:\Video\Family/Next.Gen.srt
2019-08-31 12:02:14.522 Error TaskManager: Error
    *** Error Report ***
    Version: 4.3.0.6
    Command line: C:\Emby\system\EmbyServer.dll -noautorunwebapp
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Runtime: file:///C:/Emby/system/System.Private.CoreLib.dll
    Processor count: 8
    Program data path: C:\Emby\programdata
    Application directory: C:\Emby\system
    System.Exception: System.Exception: Recording for E:\Video\Family/Next.Gen.srt failed. Exit code 1
       at MediaBrowser.Plugins.PolyMorph.TV.ScheduledTasks.PolyMorphMovies_ExtractSubtitles.Execute(CancellationToken cancellationToken, IProgress`1 progress)
       at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
    Source: System.Private.CoreLib
    TargetSite: Void Throw()
    
2019-08-31 12:02:14.522 Info TaskManager: Extract subtitles from Movies Failed after 0 minute(s) and 1 seconds

Edited by dcol
Posted

if I run the full command in cmd. Here is what I get. Seems it errors in Emby when it doesn't find a stream and quits

 

C:\Windows\system32>C:\Emby\system\ffmpeg.exe  -y -i "E:\Video\Family\Next Gen.mp4" -threads 1 -map 0:s:0 "E:\Video\Family/Next Gen.srt"
ffmpeg version 4.0.3-emby_2019_04_09-g5abbb1430d+449 Copyright © 2000-2018 the FFmpeg developers and softworkz for Emby LLC
  built with gcc 8.3.0 (Rev2, Built by MSYS2 project)
Local Time: 12:21:25
T=0.000s
    Last message repeated 1 times
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Video\Family\Next Gen.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.9.100
  Duration: 01:45:55.28, start: 0.000000, bitrate: 2286 kb/s
    Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1920x800 [sAR 1:1 DAR 12:5], 2150 kb/s, Level 41, 24 fps, 24 tbr, 12288 tbn, 48 tbc (default)
    Metadata:
      handler_name    : VideoHandler
    Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 130 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
T=0.078s
Stream map '0:s:0' matches no streams.
To ignore this, add a trailing '?' to the map.

  • 3 weeks later...
Posted (edited)

Incorrect posting. Please delete

Edited by HelenS
Posted

Hi, I would suggest posting in the dedicated topic for the plugin to ensure that the developer will see this. Thanks.

Posted

That was weird. I add a new user to Emby and they became my default user in the forum. That last post came from me.

I didn't see a Polymorph category in the forum so I just put it under plugins.

Posted

There's a dedicated topic for it in the Plugins section. If you don't post in there it's possible the developer will not see your issue. Thanks.

Posted (edited)

@@Luke, @@Happy2Play, I just don't see Polymorph in the list.

Can you give me a link please?

Edited by Luke

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