Metadata keeps vanishing

[AsparagusTrevor 1]

Since moving from MB2 two weeks ago I've been trying to get my metadata sorted for the 700+ movies I have as it became clear my old xml files weren't going to cut it with MB3. I had a lot of xml files from Media Centre Master, and came across a few incompatibilities from older metadata so eventually I just deleted all xml files and let MB scrape the data.

 

First of all, the parental ratings were a bit screwy, a few were blank, some a few were MPAA ratings (I'm English, so I need BBFC ratings) and some had the GB prefix and some didn't, so I used the web interface and edited the ratings, using the Reports it was quite easy to see where ratings were wrong, quite a long job but I got it finished eventually, and everything had a rating.

 

Next up, I wanted to get rid of any superfluous genres when I need a bit more control than the genre cleaner offers, and stuff like adding new genres like Martial Arts etc.

 

Anyway, after fiddling with the genres which took the best part of two hours, I went back to the Reports list and now there are a lot of films where the rating has disappeared. Not just ones where I altered the rating. A lot of them, over 200 movies suddenly without ratings. I seriously could have cried!

 

I'm very annoyed, I've lost literally hours sorting this out, only for it to reset itself. Am I missing something, do I have some setting selected that might cause this to happen? Am I just going about everything wrong? I'm scared to edit anything else now.  Any help would be appreciated, I'm sure I'm doing something wrong somewhere but logically I can't see why this would be happening.

 

Thanks

Edited June 1, 2014 by AsparagusTrevor

[Luke 42078]

That's not normal, but we'd need to see some concrete examples in order to help.

[AsparagusTrevor 1]

Thanks for the fast reply, Luke. Happy to supply anything that would help, what would you need exactly, would the log files help in this situation?

 

To elaborate, out of 700 movies I've got 200 which suddenly lost their content rating which was originally pulled in by MB. I've checked the xml files for some of those movies and the content-rating tag was missing completely. As a test I manually added a content rating tag to some affected movies, using the GB ratings, 'The Amityville Horror' original and the remake, when they refresh they change to R. Another, 'Family Guy  - It's a Trap' changes to PG-13, whatever I put in the field. 'Bad Milo,' I add GB-15 and it changes to 'R'. It seems to not want me to use GB ratings for these movies now, even though the original MB3 scrape pulled the GB ratings in. The rest of the movies are quite happy with the GB-ratings, I've tried about 12 at random and they keep their GB-rating on each refresh.

[Luke 42078]

I assume your metadata language preference is set for GB? along with the country?

 

what exact rating values are lost? is it one listed here?

 

https://github.com/MediaBrowser/MediaBrowser/blob/master/MediaBrowser.Server.Implementations/Localization/Ratings/gb.txt

 

or are the ones being lost not listed in that file?

[AsparagusTrevor 1]

Yeah I've definitely got my language set to United Kingdom, and there doesn't seem to be a pattern to what ratings were lost, it's literally from GB-U to GB-R18 and all in between, any genre.

I'm off to bed now as it's past 3am here, but I'll try some more things tomorrow. For now I've disabled saving to xml so anything I've manually altered shouldn't be affected hopefully.

 

 

EDIT: So this morning I've gone back on the server's metadata editor 'Reports' and a lot of stuff is showing US ratings. Using Amityville as an example again, the original and remake are both showing as R on the report, content-rating tag GB-15 in the xml file  I can use the metadata editor to change the ratings to GB-15 which seems to have stuck for now, but I'm assuming some things will alter themselves again.

Edited June 1, 2014 by AsparagusTrevor