Playback hangs on remuxing

[Guest]

Sometimes I got an issue with remuxed videos.

I watch them on my iPad with Safari and local web app. Several times while watching the audio stops, video goes on for about one or two second and it stops. Then it continues by itself.

 

As it happens on local network i would bet thats not an network issue.

Switching transcoding folder from hdd to ssd on my server didn‘t help.

 

After I check the timestamps in remux-log I guess this happens sometimes between two segments (ts-files, shown in the log).

 

Any ideas?

[Luke 42077]

Hi there, can we look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[Guest]

Sorry, I forgot to attach the logs.

 

embyserver-63701337600.txt

ffmpeg-remux-17b20e8b-ab5d-4719-842d-a832d20605d8_1.txt

 

Example is from yesterday in the morning while streaming an episode to my iPad.

Video timestamp was for example about 17min 50sec when this issue appeared.

 

But the logs looking fine for me.

[Luke 42077]

@@loeffelpan have you updated to Emby Server 4.2.1? Has that made a difference?

[Guest]

Just did that. I‘ll let you know.

[Luke 42077]

Let us know how you get on. Thanks.

[Guest]

Unfortunately same issue as before.

Any ideas?

[Luke 42077]

Hi, if you lower the in-app quality setting to force a full transcode, does this allow it to be played?

[Guest]

Never happened when forcing transcode.

Does this help?

[Luke 42077]

I would suggest trying again with the next release of Emby Server as we'll have an updated ffmpeg build that may help with this. Thanks.