Edges of logos being cut off

[crusher11 1101]

I'm using this PNG file as a logo for a TV series:

 

 

But when I go to the page, it displays like this:

 

[Luke 42077]

Hi there, can you show a picture of the whole page? thanks.

[crusher11 1101]

Not sure what difference the rest of the page makes, but here it is.

 

I've noticed similar happening with other logos in the past, it's just not usually this blatant.

[ebr 16169]

Not sure what difference the rest of the page makes, but here it is.

 

It gives us the proper context so we know where to look .

 

Looks like our whitespace removal routine not coping perfectly with non-rectangular white space.

[crusher11 1101]

Whitespace removal? It's a transparent PNG.

[ebr 16169]

Whitespace = transparent edges.

 

The problem is that TV channel logos come from a wide variety of sources and some of them have huge transparent borders on them making them look tiny and/or non-uniform when displayed alongside others.  So we try to remove these transparent borders so the logos will be more predictable.

[crusher11 1101]

I think the white might actually have something to do with it. I have a similar logo except with a black circle on the outside, and that one looks fine.

[crusher11 1101]

I'm having the same issue with the AFL logo, but the NBL logo works fine. Clearly the white outline is something to do with the problem.

[Luke 42077]

Thanks for reporting.

[mofa2016 2]

Thanks for reporting.

 

I suggest using method to auto-detect whether using horizontal or vertical filling, which should work better regarding versatile logos. 

[Luke 42077]

I suggest using method to auto-detect whether using horizontal or vertical filling, which should work better regarding versatile logos. 

 

Can you give an example of a logo with an issue? Thanks.

[crusher11 1101]

Several examples have been posted in this thread. Also here: https://emby.media/community/index.php?/topic/78184-why-does-emby-crop-out-part-of-fanart-logo%EF%BC%9F/

[mofa2016 2]

Can you give an example of a logo with an issue? Thanks.

 

Given a display box, is there any approach to auto-detect which direction of a logo itself (without transparent area) could first reach the border of the box?

 

Then operate horizontal filling or vertical filling, rather than cropped it at the first place.

 

 

[Luke 42077]

No, at least not on all platforms. Any whitespace inside the logo will be preserved and make it look really small.

[mofa2016 2]

I found a solution in the tutorials on fanart.tv.

 

They tell you how to create a LOGO that looks good.

 

Because Emby will crop out the WHITE color space, I have the same problem as you did if I adjust a WHITE out-glowing to the logo. Some of the glowing will be cut off.

 

All I Need to do is to adjust a shadow, and everything goes well.

 

https://fanart.tv/members/mofa2016/tv-images/hdtvlogo/

[crusher11 1101]

Emby shouldn't be cutting off white areas to begin with though.

[Luke 42077]

We don't crop the white area, only the transparent area.

[crusher11 1101]

That's clearly untrue, as the many examples in this thread show.

[ebr 16169]

That's clearly untrue, as the many examples in this thread show.

 

Just because the cropping appears to not be working perfectly right now does not make our design statement "untrue".

 

Thanks.

[crusher11 1101]

The context was:

Me: Emby shouldn't be cutting off the white.

Luke: It doesn't.

 

How is Luke's statement true? Whether it's supposed to or not, it does.

[Happy2Play 9780]

Note this issues appear to be specific to Logos as it works properly as a primary image.

 

[ebr 16169]

The context was:

Me: Emby shouldn't be cutting off the white.

Luke: It doesn't.

 

How is Luke's statement true? Whether it's supposed to or not, it does.

 

Because, notice how it does not cut off ALL the white?  This is obviously just a problem with the determination of exactly what is transparent and what is not (or, probably more correctly, just how precise in terms of curves that the routines are).   It isn't a simple fix of us just doing the wrong thing.

 

I probably confused this issue by using the term "whitespace" earlier.  That term means "blank areas" as opposed to actual white parts of an image (from the concept of a page being white).  I apologize for that confusion.

 

Thanks.

[Spaceboy 2573]

Apparently having aspirations is sufficient these days, you never actually have to deliver on them

[crusher11 1101]

Because, notice how it does not cut off ALL the white?  This is obviously just a problem with the determination of exactly what is transparent and what is not (or, probably more correctly, just how precise in terms of curves that the routines are).   It isn't a simple fix of us just doing the wrong thing.

 

I probably confused this issue by using the term "whitespace" earlier.  That term means "blank areas" as opposed to actual white parts of an image (from the concept of a page being white).  I apologize for that confusion.

 

Thanks.

Luke's post, at least the way I read it, suggests that it's working as intended and the bug noted in this thread isn't occurring.

[ebr 16169]

Luke's post, at least the way I read it, suggests that it's working as intended and the bug noted in this thread isn't occurring.

 

Okay, that was absolutely not the intent.  There is clearly a problem of some sort.