A BUG..if your android TV has a Chinese name ..it doesn’t work

[yan8787 2]

if your android TV has a Chinese name..it doesn't work “volley error.com.android.volley.”......if’s an English name it works...

Edited July 30, 2019 by yan8787

[ebr 16169]

Hi.  Can you recreate this error and then send the log from the app?  There should have been a button right on the login screen after getting that error.

 

Thanks.

[yan8787 2]

I sent it the day before yesterday.....Can you receive it?

[ebr 16169]

Hi.  Can you please provide this information?

 

 

Then add the following information to your report in the forum:

 

• The time you sent the log
• The name of the Emby user on the local server that was logged in at the time

[yan8787 2]

Hi. Can you please provide this information?

Time: China time 2019.8.3.....13:18

Name：yy or 焱 or yan8787

[Luke 42077]

Thanks, we'll see what @@ebr thinks.

[ebr 16169]

Okay, I'm not sure how to handle this.  The http header cannot handle the character set.  Luke - suggestions?

[Luke 42077]

We need to come up with a new way to communicate the device name, but for now you should make sure any characters that are not allowed in http headers are removed.

[NAU21 0]

And russian name..it doesn't work “volley error.com.android.volley.”......if’s an English name it works only...

[ebr 16169]

Hi.  Please test this when you get the next release of the app.

 

Thanks.

[kerafyrm 5]

I have the “VolleyError com.android.volley.VolleyError:” issue too.

My TV box name is q201, android version is 6.0, app version is 1.7.43g

I keep receiving a Volley Error when i open the emby tv app. however emby for mobile works well in the device.

[ebr 16169]

I have the “VolleyError com.android.volley.VolleyError:” issue too.

My TV box name is q201, android version is 6.0, app version is 1.7.43g

I keep receiving a Volley Error when i open the emby tv app. however emby for mobile works well in the device.

 

Hi.  I'm pretty sure you are encountering a different problem as there should be nothing wrong with that name and that version should already account for this issue anyway.

 

So, can you please use the button on the screen to send a log after you get this error and then come back here and tell me exactly what time (in EDT) you did that?

 

Thanks.

[kerafyrm 5]

Hi.  I'm pretty sure you are encountering a different problem as there should be nothing wrong with that name and that version should already account for this issue anyway.

 

So, can you please use the button on the screen to send a log after you get this error and then come back here and tell me exactly what time (in EDT) you did that?

 

Thanks.

Opening Emby App,

21:36,10/Aug, UTC-5 EDT,

User: rallos 

[ebr 16169]

Okay, this is the same issue.  Can you please confirm what the device name is in the device settings on the box?  I think the new cleaning routine won't work on the version of Android this box is running so you will have to be sure the name doesn't have Kanji or similar characters in it.