Cannot remote access to Sony SmartTV and PIN page keep showing incorrect user/password

[asaren 0]

Hello,

 

I have installed Emby on my Sony SmartTV and try to remotely access my server through other network. After open it, it is instructing to enter the pin at emby.media/pin. At the page, I enter my username and password and pin correctly. The message keep showing "incorrect username/password". Then I skip the process and manually input the remote ip address of my server. Then it shows other two options: switch server and send log report. I click switch server and it shows the server with my local ip address. I click the server and it stated that the server cannot be reached. Wake up also not working.

 

However I can remotely access the server with Android smartphone with same network as the TV's.

 

Does anyone know how to solve this problem

[ebr 16187]

Is it possible that some security software is blocking or inhibiting access to emby.media?

 

 

 At the page, I enter my username and password and pin correctly. The message keep showing "incorrect username/password".

 

You are positive you entered the right id and password?  it would be 'asaren' and whatever the password is for this forum account.

[Luke 42083]

 

 

The message keep showing "incorrect username/password"

 

Can you try this again, and then attach a copy of the contents of the browser debug console? That might help us determine if it's just a username/password error, or if there is something blocking your connection. 

 

Thanks !