Completed ice xml channel mapping in 4.2.0.40

[bluemonkey07 590]

after upgrading to the latest server release i lost about half of my live tv channel guide info. upon inspection i found that they were no longer mapped, i tried to remap them in the server dashboard but there still seems to be some issue as the setting does not have any affect.

server is freenas if that makes any difference

 

is this a known issue?

[Luke 42077]

Hi, no, there weren't any reports of this in beta. Did you try refreshing the guide? I would do that first, and then try using the channel mapping tool after that. Let me know if this helps. Thanks.

[bluemonkey07 590]

yes i did a refresh of everything after updating

[Luke 42077]

So what exactly happens when you use the mapping tool?

[bluemonkey07 590]

before remapping:

 

 

remmapped:

 

after guide refresh:

[Luke 42077]

What did you map channel 30 to ? 

[bluemonkey07 590]

sbs hd

Edited July 27, 2019 by Vidman

[Luke 42077]

how many tuners and guide sources have you created? are you sure the xml data isn't changing from one refresh to the next?

[bluemonkey07 590]

1 hd homerun

1 guide source (ice tv)

 

I'm pretty sure mapping a new channel triggers a guide refresh

Edited July 29, 2019 by Vidman

[bluemonkey07 590]

Any clues?

Do you need logs? xml data?

[Luke 42077]

I don't see anything obvious here and this works just fine in my testing. so yes that would help. Thanks.

[bluemonkey07 590]

I don't see anything obvious here and this works just fine in my testing. so yes that would help. Thanks.

you have access to icetv guide data?

[bluemonkey07 590]

logs: i restarted the server, tried to map a few channels then exited which triggered a guide refresh

emby-server.txt

Edited July 31, 2019 by Vidman

[Luke 42077]

Can you provide a copy of the xml for testing?

[bluemonkey07 590]

attachedshows.xmltv.txt

[Luke 42077]

How do you have it configured in emby server? Is it pointing to that text file, or a url?

[bluemonkey07 590]

a url

[Luke 42077]

@@denz are you using the mapping tool to map icetv channels to your tuner?

[denz 501]

Certainly do I used it last month when a new channel appeared. It is not something that you need to do that often here.

[denz 501]

I can install a stable server to see do I get the same issue as the person above.

[Luke 42077]

I am not able to reproduce. The only explanation i can think of is that the xml data is changing from one refresh to the next and that's why the channel name is missing from the mapping.

[denz 501]

I installed the portable stable version and I couldn't reproduce the issues that the poster is experiencing the only issue discovered is that three channels had the correct guide data but not the logos. I deleted the images and done the guide refresh and it downloaded the correct logos. 

 

 

[bluemonkey07 590]

ok so i tried changing a working channel and it seems that channel mapping has no effect at all so i have a theory. when i updated i created a new jail in freenas and pointed the configuration to the same location as the old version, maybe they have different user id so the new jail doesn't have permission to alter this config file? (thou i don't seem to have issues anywhere else)

[Luke 42077]

It's possible, but we should see an error in the server log when saving if that is the case

[bluemonkey07 590]

It's possible, but we should see an error in the server log when saving if that is the case

oh ok