Metadata being looked up wrong -- how to fix?

[Mike-G 16]

Windows server Version 4.1.1.0.

 

I've got a number of movies that are getting metadata looked up incorrectly.  An example is Harry Potter and the Prisoner of Azkaban.  It's being looked up as Harry Potter and the Goblet of fire.

 

The metadata listing shows the IMDB id as tt0330373.  That's wrong.  That's the Id for Goblet, not Prisoner.  The proper ID is tt0304141.  If I edit the movie's metadata manually and put that id in, then refresh the metadata, all looks good. If this were a one-off, then I'd not bother with the post, but there are a number of movies that have this same problem.

 

Is there something I can do to get the proper metadata looked up? I've deleted the entire Emby cache, all the "library" metadata, and all the data files in the media's folder (I'm storing metadata in the media's folder).  Other than manually look up the proper ID and edit the movie's metadata myself, I don't know what else to do.  I don't think there is anything wrong with the media file itself that would lead to an incorrect metadata lookup since Plex found the proper metadata for all these movies.

 

Can anyone please give me instructions to fix this? 

[Luke 42080]

Hi there, can you please discuss the folder and file naming structure? Thanks.

[Mike-G 16]

This is the one being looked up incorrectly:

E:\Movies\Harry Potter [3] The Prisoner of Azkaban (2004)\Harry Potter [3] and the Prisoner of Azkaban (2004) - 1080p.mkv

 

This one doesn't have a problem:

E:\Movies\Harry Potter [4] The Goblet of Fire (2005)\Harry Potter [4] and the Goblet of Fire (2005) - 1080p.mkv

 

Since the actual "Goblet of Fire" movie gets found properly and follows the identical convention, I didn't think that would be a problem -- I use the number in square brackets as a sort of sequence number so the files/folders are sorted in chronological order in Windows Explorer.

 

I tried renaming the Prisoner file to exclude the number in brackets, but it didn't make a difference.

I tried changing the library's metadata downloaders to be TheMovieDb (alone) and both TheMovieDb and The Open Movie Database, but no difference.

 

Maybe I need to change my naming convention and do some cache/metadata cleaning in a particular order?

Edited July 12, 2019 by Mike-G

[Luke 42080]

 

This is the one being looked up incorrectly:

E:\Movies\Harry Potter [3] The Prisoner of Azkaban (2004)\Harry Potter [3] and the Prisoner of Azkaban (2004) - 1080p.mkv

 

What was the result?

[Mike-G 16]

The actual Prisoner of Azkaban file is being looked up as the Goblet of Fire.

 

Your comment about the naming convention put me on to it, I think.

 

I renamed the Prisoner file to remove the number/brackets, but that didn't help.  I then renamed the containing folder, as well, to remove the number/brackets, and now it's being looked up properly.  It seems that having the square brackets anywhere in the file path, not just the media file itself, is what causes the problem.  But it's strange how in some cases it's a problem, and in other cases it's fine. 

 

In any event, would there be some naming convention I could use so that I could include a proper chronological sorting (in Windows Explorer) for the folders containing the media files? I can use the Sort Title metadata field in Emby for Emby's listings, but obviously my approach for Windows isn't workable (of course, unless there was a way to tell Emby to ignore certain character sequences in filenames -- like maybe everything between square brackets???)

 

My convention for the folders was planned to be:  "<movie series name> [<sequence #>] <remainder of movie name> (<date>)"

So, for example:

E:\Movies\Harry Potter [3] The Prisoner of Azkaban (2004)

E:\Movies\Harry Potter [4] The Goblet of Fire (2005)

 

And thanks for responding so quickly to help, Luke.  That's awesome.

Edited July 12, 2019 by Mike-G

[Happy2Play 9782]

Would need to see the server log of when the movie was identified or re-identified.  But with that naming scheme I can see how false/bad results would be returned from the providers when searched.

[Mike-G 16]

I did a bit of experimenting, and FileBot also seems to have trouble with my planned naming scheme (although it pops up a dialog to choose which alternative is correct, but since Emby does this in background, that wouldn't be an option).  So I'll just eliminate the sequencing stuff from the file path and edit the Sort Title in Emby's metadata.  That should take care of the most important issue, and if I really need the titles sequenced in Windows Explorer, I'll figure out something else (I could always use links/aliases).

[Luke 42080]

Ultimately we take the file name and plug it into the movie db search so it really depends on how well they handle it. Filebot is probably just doing the same thing.

[Mike-G 16]

I changed all the offending path names and now everything's working fine. 

 

Thanks for the help!!

[Luke 42080]

Thanks for the feedback.