Playback error with some albums

[Renaud11232 0]

Hello,

 

I noticed today a quite irritating issue and could not figure what is causing it.

When a try to play some albums, I get a "Playback Error" popup (in french) :

 

I also noticed that the tracks of those albums aren't listed on the album pages :

 

The server is running on Ubuntu Server 16.04.2 x64.

Emby server version is 4.1.1.0.

I'm using the webapp in Chrome 75.

 

In the Chrome console I noticed an error when clicking on the play button:

Uncaught (in promise) undefined

In addition to server logs I added the Chrome console logs.

 

Thanks for any help

emby log.txt

consolelog.txt

[Renaud11232 0]

It looks like recreating the library and rescanning the files solved it for me.

Edited July 8, 2019 by Renaud11232

[Luke 42078]

Hi there, it sounds to me like the initial scan of that library hadn't completed yet? We can definitely react to that situation better but if the album isn't showing any songs then I'm guessing that's what it was. Thanks for the feedback.