Playback issues with movies over ChromeCast

[CChris 59]

Hi There,

 

After switching my installation from a Synology NAS to a 'home server PC' i thought, it would bring some better playback experience if I stream movies over ChromeCast to my TV.

Unfortunately, yesterday evening I noticed, that I still have issues with the Playback on my TV.

I am not sure, what exactly is causing these issues, but the movie stops for a second, or is jumping - then, after a minute or so, the playback is smooth for a while, before starting again with jumps and stops.

 

I think, it is related to transcoding... but I am not sure.

I have now changed the Transcoding settings from "Amount of Processor Threads" from Auto to 4... (I haven't checked, if there's a change now) - but I think, that there could also be an improvement in buffering and pre-loading...
Is there any setting which I may have missed or where I could have a look?

 

Thanks and with best regards,
Christoph

[Luke 42079]

Hi there, let's look at an example. Please see how to report a media playback issue. thanks.

[CChris 59]

Hi,

sorry - thought, that someone might have directly an idea

Attached are the ffmpeg-remux logs from one of the affected movies.
I think, it is related to the conversion of DTS to AC3 Audio, but I'm not quite sure, since it does not affect all movies with DTS...

 

Issue happened while streaming a movie with the Android App over Google ChromeCast to my TV.
I haven't noticed these issues for that movie while using the webapp of the server directly...

 

It happened for two different smartphones - Samsung Galaxy S9 and Google Pixel XL

I don't think, that it is related to the Android version on the phones, so I will skip information like OS version and things like this...

 

Any further logs / information required?

 

Thanks and with best regards,

Chris
 

ffmpeg_remux_001.txt

ffmpeg_remux_002.txt

ffmpeg_remux_003.txt

ffmpeg_remux_004.txt

ffmpeg_remux_005.txt

ffmpeg_remux_006.txt

ffmpeg_remux_007.txt

ffmpeg_remux_008.txt

ffmpeg_remux_009.txt

ffmpeg_remux_010.txt

Edited July 9, 2019 by CChris

[CChris 59]

Hi, any feedback?
Do you require some other information?

[CChris 59]

Hi @@Luke,

today I have tried the same movie again with another Audio Codec.
Unfortunately, it did not work :-(

 

I have attached all logs from /var/lib/emby/logs...

 

Currently, I am a bit frustrated about the playback quality on the TV and it does not make much fun to "enjoy" movies... :-(
Hopefully, these logs will help to detect what my issue is.

 

Thanks and
best regards,
Christoph

embyserver.zip

[CChris 59]

Probably, this could be my issue:

I am using mkv containers - and it seems that the "re-package on the fly" does cause the stucking playback...

[CChris 59]

Hi @@Luke,

any update on this?

[Luke 42079]

I have not seen any problems. I would try it again. Thanks.

[CChris 59]

"try it again"...
Sorry, but this happens repeatingly on several different movies.
 

II will try it again with the updated version of emby and a movie, where I know, that this issue happened...
But how could we proceed, if this issue still persists?
 

What would you need for further analysis?