Line:643 error

[derekfermin 0]

is anyone getting this error

 

Unable to fetch data

 

line:643

Message: itemId cannot be empty

[corey 317]

Are you running tvOS 13? If so the current app doesn’t support tvOS 13.

[derekfermin 0]

corey, it's doing it not just on tvos13 but tvos 12.4 as well. it was working before 12.4 updated onto my apple tv.. any suggestions?

[Luke 42077]

@@derekfermin can you try restarting the app? Are you still seeing this?

[denz 501]

This error also appears for me in the beta version of the apple tv app. It only comes up for some videos so not sure why it does for some but not for others.     

[Luke 42077]

When exactly does it happen?

[denz 501]

When you select the video to go into the detail screen you get that error.  

[Luke 42077]

Thanks. We'll see what @@corey thinks.

[derekfermin 0]

mine is doing everything that it's doing to everyone else in this post. 

[corey 317]

tvOS 12.4 and tvOS 13 changed the behavior and we've made updates in the latest beta to address this. If you're using the latest beta and are still seeing this please try and provide as much detail as possible. This may include screenshots of the same item from the web app.

 

Thanks!

[denz 501]

I will give it a thorough test on Saturday and report back. 

[denz 501]

I did a thorough test and no error in beta. So it looks like it is fixed.

[corey 317]

That’s great to hear!

[ThatReid 0]

I’m still having this error. I’ve deleted and reinstalled the Emby app and it’s still showing the error. This is only on “movies” and not tv shows. I am on apple tvOS 13.0 public beta.

[ebr 16169]

I’m still having this error. I’ve deleted and reinstalled the Emby app and it’s still showing the error. This is only on “movies” and not tv shows. I am on apple tvOS 13.0 public beta.

 

Hi.  The current release version is not compatible with tvOS 13.  We will be releasing an update soon.

 

Thanks.