Jump to content

One Channel Audio, No Video


Recommended Posts

Posted (edited)

Seems to be happening on one channel, getting audio but no video and only happening remotely. On my home network the channel works fine. I have tried removing any bitrate limit, adjusting the app limits and options on firestick, roku. Attaching screenshot from roku, will pm the logs. Also rolled back to stable to fix other issues. Tried both stable and beta and same results.

post-3210-0-34626400-1561401592_thumb.jpg

Edited by arche
Posted

Have you tried disabling hardware acceleration and/or updating your graphics drivers?

Posted

I'm updated on the graphics driver and have tried disabling hardware acceleration. Will PM you the logs.

Posted

Is it consistent?

Posted

Is it consistent?

 

Yes, but only happens remotely. Locally, it works fine on both roku, firestick and the app. But only this channel. 

Posted

Yes, but only happens remotely. Locally, it works fine on both roku, firestick and the app. But only this channel. 

 

Is that because it is transcoding one way and not the other?

Posted (edited)

Is that because it is transcoding one way and not the other?

 

Yes, direct play locally. Attached photo is locally play info

post-3210-0-97037400-1561565813_thumb.jpg

Edited by arche
Posted

This conversation has been moved to PM.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...