Cruciald 1 Posted June 17, 2019 Posted June 17, 2019 Hi, Is anyone noticing an unusually high CPU usage of the Embyserver process in their Asustor NAS? I am noticing a minimum of 23% and as high as 45% with some of the betas. I am currently running Asustor's default 4.1.1.0. It doesn't seem to matter what version; it settles down at 22-25%. Seem a little off to me.
Luke 42077 Posted June 17, 2019 Posted June 17, 2019 Hi there, please discuss an example and attach the information requested in how to report a problem. thanks.
Cruciald 1 Posted June 18, 2019 Author Posted June 18, 2019 Hi I have sent a screenshot of the processes running on my NAS.
Luke 42077 Posted June 18, 2019 Posted June 18, 2019 Hi, thank you for providing this. Can you please also attach the information I previously requested in post #2? Thanks.
Cruciald 1 Posted June 18, 2019 Author Posted June 18, 2019 I am having trouble posting the log files. I hit the 'post' button and nothing happens
Cruciald 1 Posted June 19, 2019 Author Posted June 19, 2019 Hi, Just another note. I restarted the Emby server and the process is sleeping now. I forgot to mention that all the releases have an issue with a stuck (and unwelcome) library scan. I saw another user with their library scan stuck at 53%. In my case it is 19.3%. I don't understand why the scan is not on-demand rather than autonomous. I also saw a mention that switching between release and beta can cause this, which I am guilty of. Nonetheless my feeling that library scans should be on-demand or at least some intelligence (check for library file before scanning). I will monitor this for a few days and see if the Emby server process gets 'stuck on' again.
Luke 42077 Posted June 19, 2019 Posted June 19, 2019 I am having trouble posting the log files. I hit the 'post' button and nothing happens Hi there, did you follow the instructions in my link above? First click more reply options.
Cruciald 1 Posted June 19, 2019 Author Posted June 19, 2019 Hi, I have no issue acquiring the logs. I use the methods to paste them in, that works. I hit the 'post' button and nothing happens. There is no way to attach a text file?
Cruciald 1 Posted June 20, 2019 Author Posted June 20, 2019 Hi, Well the EmbyServer process is 'stuck on' again. The culprit, that d@mn library scan! It gets stuck a 19.3% and it's mucking up it's ability to playback a movie and is putting some additional stress on the NAS. You can't stop it; the only recourse is to uninstall and reinstall. Which only delays the inevitable. I believe Asustor is not helping after a firmware update its not allowing a sideload install of an apk. You can only install their versions of the apps. This is frustrating.
Luke 42077 Posted June 20, 2019 Posted June 20, 2019 Hi, I have no issue acquiring the logs. I use the methods to paste them in, that works. I hit the 'post' button and nothing happens. There is no way to attach a text file? Hi @@Cruciald, you don't paste them in, you attach them. Instructions on how to do this can be found in the link I provided earlier. Can you please follow them? Thanks.
Cruciald 1 Posted June 20, 2019 Author Posted June 20, 2019 Hi, Here is the Emby server log. EmbyServer_061819.txt
Luke 42077 Posted June 20, 2019 Posted June 20, 2019 I see you went back and forth between beta and stable. This is going to cause you problems, notice the LoaderException errors in your log: 2019-06-18 17:31:05.715 Error App: LoaderException: Could not load file or assembly 'MediaBrowser.Model, Version=4.2.0.10, Culture=neutral, PublicKeyToken=null'. The system cannot find the file specified. To resolve this, you either need to go back up to the beta, or use the plugin catalog to install compatible versions for every single one of your plugins: 2019-06-18 17:31:05.467 Info App: Loading MediaBrowser.Plugins.Trailers, Version=1.2.4.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/Mediabrowser.Plugins.Trailers.dll 2019-06-18 17:31:05.467 Info App: Loading MusicBrainz, Version=1.0.6.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/MusicBrainz.dll 2019-06-18 17:31:05.467 Info App: Loading Emby.Dlna, Version=1.0.19.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/Emby.Dlna.dll 2019-06-18 17:31:05.467 Info App: Loading OMDb, Version=1.0.6.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/OMDb.dll 2019-06-18 17:31:05.467 Info App: Loading Emby.Server.CinemaMode, Version=1.0.21.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/Emby.Server.CinemaMode.dll 2019-06-18 17:31:05.467 Info App: Loading MovieDb, Version=1.1.4.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/MovieDb.dll 2019-06-18 17:31:05.467 Info App: Loading Tvdb, Version=1.0.11.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/Tvdb.dll 2019-06-18 17:31:05.467 Info App: Loading AudioDb, Version=1.0.5.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/AudioDb.dll 2019-06-18 17:31:05.467 Info App: Loading NfoMetadata, Version=1.0.13.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/NfoMetadata.dll 2019-06-18 17:31:05.467 Info App: Loading IMVDb, Version=1.0.7.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/IMVDb.dll 2019-06-18 17:31:05.467 Info App: Loading Fanart, Version=1.0.3.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/Fanart.dll 2019-06-18 17:31:05.467 Info App: Loading Emby.PortMapper, Version=1.0.2.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/Emby.PortMapper.dll 2019-06-18 17:31:05.467 Info App: Loading StudioImages, Version=1.0.1.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/StudioImages.dll 2019-06-18 17:31:05.467 Info App: Loading OpenSubtitles, Version=1.0.16.0, Culture=neutral, PublicKeyToken=null from /home/emby/plugins/OpenSubtitles.dll That's what happens when you roll backwards, you end up with newer plugin versions that aren't compatible. Regarding your original issue, I don't see anything obvious here. This log only covers eight minutes. Are you saying you had high cpu usage during these eight minutes?
Cruciald 1 Posted June 21, 2019 Author Posted June 21, 2019 Hi, Like I mentioned, my NAS is currently not letting me sideload any apks. I am forced to use their (stable) versions. As for the length of time you are seeing the high CPU usage, I believe that was after a clean reinstall of 4.1.1.0. The library scan is on permanently.
Luke 42077 Posted June 21, 2019 Posted June 21, 2019 Uninstalling does not remove the program data folder, and there's nothing we can do about that. That's why you still have plugins from the beta version, which will need manual correction if you intend to use the features they provide.
Cruciald 1 Posted June 21, 2019 Author Posted June 21, 2019 Well it looks like I'm stuck. Now to wrangle with Asustor. Thanks for the info.
Luke 42077 Posted June 22, 2019 Posted June 22, 2019 If you did want to start fresh, you could uninstall and then delete this folder: /home/emby
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