Roku app never finishes Loading or Retrieving when behind reverse proxy

[Paint 10]

yea sorry forgot you were using a goofy port..  :-)   Good work, hope it works.

 

Also got a little cute with some user agent filtering. I dont want my domain redirecting everyone who goes to port 80 to redirect to my emby server. 

server {
  listen      80;
  server_name htpc.cloud;

  ## only redirect roku ##
  if ($http_user_agent ~ Roku/DVP|Dalvik\/2.1.0|AndroidTv) {
    # 301 = permanent redirect, 302 = temporary redirect
    return 301  https://$server_name:1234$request_uri;
  }
  # return no data
  return 444;
}

[ebr 16169]

Please let us know if this solves your problem.

 

Thanks!

[Paint 10]

Here are my findings. 

 

Roku can stream off of @@pir8radio 's server, but it still fails on mine. 

 

I am going to check each line in my nginx.conf to fix any differences. 

 

I have a hunch its related to SSL/TLS settings....

Edited July 18, 2019 by Paint

[Luke 42077]

Let us know how you get on. Thanks !

[miniz98 73]

Hello I'm having this problem on a Roku. Server is windows. How do I fix. Just started about a week ago and can't figure it out. Just says retreiving

[pir8radio 1312]

Hello I'm having this problem on a Roku. Server is windows. How do I fix. Just started about a week ago and can't figure it out. Just says retreiving

 

your emby server is also behind a reverse proxy?   what kind of RP?  I bet they are all mp4's you have issues with?  Do other formats work?

[miniz98 73]

Not sure mkv plays fine that's it.

[miniz98 73]

It's in her car so it's kind of difficult to work on. I'm sitting in a car seat right now lol

[pir8radio 1312]

Not sure mkv plays fine that's it.

 

This topic is related to emby being installed behind a reverse proxy.    If you dont know, you probably are not, unless you are using a prebuilt docker or something on a nas...  what is your setup?

[miniz98 73]

Running Windows 10 on a server. Ran through a VPN.

[miniz98 73]

It worked fine for the past year now all of a sudden it says retrieving. Running latest beta windows.

[pir8radio 1312]

It worked fine for the past year now all of a sudden it says retrieving. Running latest beta windows.

 

Your issue may not be related, I would post a new topic in the roku section or check there first if others are having issues not behind a reverse proxy...  might be something dumb like a roku firmware update.  Or encoding of your mp4's recently changed?    When you post a new topic include the ffmpeg logs if there are any, and emby server log for the day you tried to play a few mp4's on roku.

Edited August 14, 2019 by pir8radio

[Luke 42077]

Please make sure to follow the testing area of the community if you are running the beta server. Thank you for being a part of the testing team.