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App on firestick won't connect


Go to solution Solved by nujackk,

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Posted

App on firestick will not connect to server. I've tried entering address directly. Won't work at all that way. Use connect will show the server but never connect says server not avail. I can use browser on stick and connects no problem.phone,laptop all work great. Reinstalled server etc at a loss at this point

Posted

Hi.  Is the server remote?  Are you trying to use https?  If so, do you have a valid certificate that is recognized by the device?

Posted (edited)

Hi yes forgot to mention it was remote, locally all apps work. but remotely I can only connect via a web browser. No app will complete connect to server. i can sign it to emby connect but will not connect to the server. Not using https as far as i know. using no-ip for ddns

Edited by spambox10
Posted

Can you try entering the address manually into the app? Thanks.

Posted

Yeah tried that multiple times. Not working

Posted

Exactly what did you type in and what happened?

 

Thanks.

Posted

Tried both ways. Https://nujackkemby.ddns.net

And just nujackkemby.ddns.net. Both get same result unable to connect to server try again later. Yet you can go to that address in browser and works fine. Won't connect in app for some reason

Posted

Tried both ways. Https://nujackkemby.ddns.net

And just nujackkemby.ddns.net. Both get same result unable to connect to server try again later. Yet you can go to that address in browser and works fine. Won't connect in app for some reason

 

Most likely, your certificate is not accepted by the device.

 

Is your server on Linux?

Posted

Running server on synology nas. Don't have a cert that I know of using free no-ip for dns and secure connection is disabled in the server settings

Posted

What are all the ports emby uses. I have 8096 and 8920 but remember there being couple more maybe of I open one of those

Posted

The link you provided above was "https" and does time out for me in a browser.  Be sure you are not trying to use https in the Fire app.

Posted

Sorry using my phone and it must have auto corrected that. Just http no s. And I'm not using it in app.

Posted

Soo out of idea's ? As stated not using https that was a typo/ autocorrect and still can't use app. As test install plex on same nas and running both at same time plex works fine. emby seems to be fine locally but app will not connect. web will at http://nujackkemby.ddns.net.

Does anyone have ideas what to check?

  • Solution
Posted

ok finally found the problem, it was noip ddns service. not sure what as i simple just switched to different provider as all is well

  • Like 1
Posted

Glad you figured it out.  Thanks for reporting back.

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