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Emby Premiere Backup Not working


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Posted

I just purchased a lifetime Premiere membership after having an expired key connected to my Emby Server and when i try to run the backup plugin I get an error stating that My trial has expired. Under the Emby Premiere tab it is showing that I have a lifetime premiere plan that is well within my limit.

 

So far I have tried restarting Emby and also restarting the computer running the Emby server and neither of those options solved this issue. I went through the logs and found the error below on the issue.

 

 

 

 

 

2019-06-02 23:23:12.423 Error Server Configuration Backup: Emby Backup trial has expired. Please purchase Emby Premiere at https://emby.media.
2019-06-02 23:23:12.425 Error TaskManager: Error
    *** Error Report ***
    Version: 4.1.1.0
    Command line: C:\Users\<user>\AppData\Roaming\Emby-Server\system\EmbyServer.dll
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Runtime: file:///C:/Users/<user>/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
    Processor count: 4
    Program data path: C:\Users\<user>\AppData\Roaming\Emby-Server
    Application directory: C:\Users\<user>\AppData\Roaming\Emby-Server\system
    System.Exception: System.Exception: Emby Backup trial has expired. Please purchase Emby Premiere at https://emby.media.
     at MBBackup.ServerEntryPoint.ExecuteBackup(BackupProfile settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto)
     at MBBackup.Entities.ScheduledBackupTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
     at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
    Source: MBBackup
    TargetSite: Void MoveNext()

Posted

Hi, yes I think I see the issue and it might be due to a one day cache in the plugin. Please give it a try tomorrow and see if that resolves it. We'll look at improving this. Thanks.

Posted

I just tried it again and am still getting the same error.

Posted

It is now working. Either I had the 24 hours off a little bit or more than 24 hours.

 

Thanks

Posted

Thanks for the feedback !

NikeSwe
Posted (edited)

Also seeing this. Running latest beta.

 

Notification says this:

Emby Backup trial has expired. Please purchase Emby Premiere at https://emby.media.
at MBBackup.ServerEntryPoint.ExecuteBackup(BackupProfile settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto)
at MBBackup.Entities.ScheduledBackupTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)

(it has not expired)

 

Getting it almost every night. Running manual works sometimes, sometimes not.

 

post-330922-0-65794200-1560463827_thumb.png

Got update just now. First manual backup after update, same failed message. Followed up with another try, no error message.

Edited by NikeSwe

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