Sony Android TV playback stopping and starting when used remotely.

[chef 3810]

Hi, my mom and dad have a Sony Android TV with the Emby Android TV app installed on it.

 

It is connected to my server at my house.

 

Playback was, as far as I know, quiet flawless.

 

But all of a sudden playback stops intermittently. Not that the stream ends, it is almost like it is buffering (1990's style).

 

 

I have tried changing Mb/s to trigger transcoding, and also tried Direct Playing.

 

In both instances the pausing is happening.

 

When transcoding I can watch the transcoding buffer get the video file buffer way ahead of the stream... So it's not that.

 

Could it be their internet speeds causing issues? I have a gigabit fiber line so it can't be my end.

 

Any feed back would be great.

Edited May 28, 2019 by chef

[mastrmind11 722]

Just spent the weekend on an external Sony and didn't have any issues, so it's likely not app related.  Sounds more like a network issue.

[Luke 42078]

Yes this usually means the bitrate is too high. Try setting it to a low value and then work your way up from there.

[chef 3810]

Thanks guys.