Question about certain videos

[triptaktik 0]

Hello!

 

New emby user here.

 

When i play 4K videos with resolution 3840x1600 i get a grey flickering line down at the bottom at the screen. When i play the same video, but i cast it to the build in chromecast ultra in my philips smart tv the video plays fine.

 

But i dont want to use chromecast beacuse then it starts to transcode the audio. I want to play the video with the emby app on my tv so that it direct plays everything.

If the video has 3840x1604 or 3840x1608 or something similar everything is ok. So the problem is with resolution 3840x1600.

Anyone else? Is there a fix to this bug?
 

Edited May 27, 2019 by triptaktik

[Luke 42078]

Hi there, what device are you playing on? Does it support that resolution video?

[ebr 16184]

Hi.  Also if your TV has any overscan control you might try adjusting that.

[triptaktik 0]

Hi there, what device are you playing on? Does it support that resolution video?

 

Hello again!

 

Im running the latest emby server on windows 10 build 1903.

Philips Smart TV model 55PUS7803/12 from 2018 with android oreo and android tv, and also latest firmware installed.

Latest emby app from the google play store on the tv to play all movies.

 

Specs about the tv: https://www.displayspecifications.com/en/model/f9e410b3

Cant find any info if the tv supports that resolution? But when i cast the video from emby web app using google chrome to the build in chromecast ultra the video plays fine.

[triptaktik 0]

Hi.  Also if your TV has any overscan control you might try adjusting that.

 

Hello! How do i find this option? I have no such option under settings in the tv.

EDIT: Do you mean change picture format?

Edited May 28, 2019 by triptaktik

[Luke 42078]

Hi, did you check under the TV's video settings?

[triptaktik 0]

Hi, did you check under the TV's video settings?

 

Hello! Yes i have no overscan option under settings.