Tavarusj 0 Posted May 25, 2019 Posted May 25, 2019 (edited) Updated server to latest version and noticed audio on Samsung TV (M-Series) goes out after a few minutes of video play. Video play will continue and no audio. Anyone else with same issue? Also, noticed channel logos do not show in sub menu when press down button to bring up options for the particular channel. TV is on a strong mesh wifi system network. 1GB Fiber Internet. Edited May 25, 2019 by Tavarusj
Luke 42077 Posted May 25, 2019 Posted May 25, 2019 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! @@SamES
SamES 1057 Posted May 27, 2019 Posted May 27, 2019 In addition to the logs, can you please confirm the TV model and the app version running on the TV which you can obtain from the server dashboard during playback. Thanks
Tavarusj 0 Posted May 29, 2019 Author Posted May 29, 2019 Samsung SmartTV (UN65MU8000). latest server and tv emby app versions. Tried to upload video...but says not permitted. EmbyLog2.txt embylog.txt
SamES 1057 Posted May 29, 2019 Posted May 29, 2019 Can you try again after updating to the latest app version (released today) version 1.0.61? You can put the video on dropbox or onedrive (or any other file sharing service) and send me a private message with a link.
Tavarusj 0 Posted June 28, 2019 Author Posted June 28, 2019 ***UPDATE*** have been testing latest app release 1.0.61 and still getting dropped audio from time to time. audio drop out is unable to be timed as it occurs randomly. Video typically continues to play on, but have noticed sometimes audio goes out and video pauses with spinning wheel.
groover 4 Posted July 1, 2019 Posted July 1, 2019 I have the same TV (but smaller) and the same problem with video channels playback from m3u sources.No problems with videos stored on my FreeNas
af2k 2 Posted July 13, 2019 Posted July 13, 2019 (edited) Sorry, posted to the wrong thread. Edited July 13, 2019 by af2k
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