JDizzy 21 Posted May 25, 2019 Posted May 25, 2019 (edited) I've noticed that most music will not play anymore on any of my Amazon Fire devices. I am running server on MyCloud PR4100. . One observation is that high bitrate (3000kbps) will play but lower (800kbps) will not. It loads song title, etc, but the time shows 5:00 regardless of length, and it does not play (although it does have visual on now playing icon with bars showing sound, but I assume this is only a visual and not actual feedback from music). Another observation is, same as report of center audio not working in video, that this occurred right after an update from Amazon to machines. Lastly, Emby will stream all songs to all other devices I have (Shield, iPhone, Kodi... etc) I know logs are needed and I just have to figure how to access them on Firestick.4K. Just wanted to see if anyone else was experiencing this. Thanks Edited May 25, 2019 by JDizzy
Luke 42077 Posted May 25, 2019 Posted May 25, 2019 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !
kikinjo 281 Posted May 25, 2019 Posted May 25, 2019 Reported the same thing today : https://emby.media/community/index.php?/topic/72014-android-tv-beta-17xx/page-12&do=findComment&comment=746565
JDizzy 21 Posted May 26, 2019 Author Posted May 26, 2019 (edited) @@Luke Ok, sent log via Fire TV Cube debug interface logged in as JDizzy at around 5:15PM Pacific Time. Tried to play flac file (808 State) of about 800kbps which didn't play. Then played flac file (Allman Brothers) 3000kbps which did play. Hope that helps. Thanks! Edited May 26, 2019 by JDizzy
ebr 16169 Posted May 26, 2019 Posted May 26, 2019 There is obviously some sort of issue with FLAC on the Fire devices. We'll look into it. Thanks.
JDizzy 21 Posted May 27, 2019 Author Posted May 27, 2019 There is obviously some sort of issue with FLAC on the Fire devices. We'll look into it. Thanks. Let me know if anything else needed. Thanks
kikinjo 281 Posted May 27, 2019 Posted May 27, 2019 There is obviously some sort of issue with FLAC on the Fire devices. We'll look into it. Thanks. Thanks @@ebr, if it helps this started for me from latest android stable app.
kikinjo 281 Posted May 27, 2019 Posted May 27, 2019 Example of flac file that is not playing: AudioFormat : FLACFormat/Info : Free Lossless Audio CodecDuration : 2 min 33 sBit rate mode : VariableBit rate : 877 kb/sChannel(s) : 2 channelsChannel positions : Front: L RSampling rate : 44.1 kHzBit depth : 16 bitsReplay gain : -9.37 dBReplay gain peak : 0.961731Stream size : 16.1 MiB (100%)Writing library : libFLAC 1.3.1 (UTC 2014-11-25)Language : English AudioFormat : FLACFormat/Info : Free Lossless Audio CodecDuration : 4 min 25 sBit rate mode : VariableBit rate : 1 107 kb/sChannel(s) : 2 channelsChannel positions : Front: L RSampling rate : 44.1 kHzBit depth : 16 bitsStream size : 35.0 MiB (99%)Writing library : libFLAC 1.3.1 (UTC 2014-11-25)Language : English
Luke 42077 Posted May 27, 2019 Posted May 27, 2019 Can you provide a sample file that @@ebr can test with?
JDizzy 21 Posted May 28, 2019 Author Posted May 28, 2019 @@ebr Here is a file that would not play. Once again, it will play on Fire devices I have but not through Emby. Had to Zip it to allow upload. 04 - Pacific 202.zip
kikinjo 281 Posted May 28, 2019 Posted May 28, 2019 Here are 2 flac files in attachment. Cheers 2flac.zip
JDizzy 21 Posted May 29, 2019 Author Posted May 29, 2019 As an added comment.... Using Emby for Kodi, Emby streams flac files to Kodi on Fire device just fine and plays them. It is only with the actual Emby player on Fire device that it is not working. Thanks!
ebr 16169 Posted May 30, 2019 Posted May 30, 2019 Please test this with the beta version of the app when available. Thanks.
JDizzy 21 Posted May 31, 2019 Author Posted May 31, 2019 Tried beta and same result... as if the Fire device is not talking to the server with some flac files (as I mentioned, I have some 3000kbps flac that do play). Tried mp3 also and they play fine.
ebr 16169 Posted May 31, 2019 Posted May 31, 2019 Tried beta and same result... as if the Fire device is not talking to the server with some flac files (as I mentioned, I have some 3000kbps flac that do play). Tried mp3 also and they play fine. What was the version number of the app when you tested this? I confirmed flac playback on the Fire for 1.7.22a.
Solution JDizzy 21 Posted June 1, 2019 Author Solution Posted June 1, 2019 What was the version number of the app when you tested this? I confirmed flac playback on the Fire for 1.7.22a. Confirmed working on 1.7.23a Thanks!
VaporTrail 66 Posted June 2, 2019 Posted June 2, 2019 I'm having this issue on Firestick 4K and stuck on 1.7.21a. Should I reinstall or wait for an OTA update?
thelanranger 11 Posted June 30, 2019 Posted June 30, 2019 (edited) I'm currently running 1.7.23a and have flac that does not work! It actually seems to be related to the backend, not the app because it will not play in a web browser either, but will play fine on a the device itself. I have LOTS of files that are like this. Any input? My dumb ass. It was the folder not updated. Sorry! Edited June 30, 2019 by thelanranger
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