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Episode Shows as "Missing"


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SuperMinecraftKid
Posted

Im having a problem where a singular episode is showing up as missing when the episode is there. Emby has recognized the episode on the previous scan and shows the path to the file in the media info. I have other episodes in the same folder which are being recognized and playable yet the latest one is not playable. One of my users said that they can watch the episode but neither my phone or computer can play it.

 

Screenshot

5O16FbHiVZfngnq.png

Posted

Hi there, can you try running a library scan?

SuperMinecraftKid
Posted

Hi there, can you try running a library scan?

Nothing changed unfortunately

 

The path to the episode is already there.

Posted

Did you enable the library option to import information about missing episodes? If so, please try turning that off and then running a library scan.

SuperMinecraftKid
Posted

Did you enable the library option to import information about missing episodes? If so, please try turning that off and then running a library scan.

Apparently it was already off even though I know I've seen missing episodes in my library. Ive scanned once with the option on and then with the option off. No changes

Posted

What version of emby server?

SuperMinecraftKid
Posted

What version of emby server?

4.1.1.0

Happy2Play
Posted

Where did you adjust this setting as there is more then one? user and library

SuperMinecraftKid
Posted

Where did you adjust this setting as there is more then one? user and library

I did it from the "Manage library" dialogue

Happy2Play
Posted (edited)

And what about user preferences (user icon)-Display?

Edited by Happy2Play
SuperMinecraftKid
Posted

And what about user preferences (user icon)-Display?

Just scanned with them both disabled. Nothing changed.

Posted

Ok, we'll look into why this might be happening. thanks.

  • 11 months later...
LiaraAlis
Posted (edited)

I have the same problem with Emby 4.4.2.0. :(

Any news on this?

 

The episodes are simply not displayed correctly. If I go to the info page of the episode there are information about the media and also the path is shown. But Emby says that the episode is missing. :(

Edited by LiaraAlis
Posted

I have the same problem with Emby 4.4.2.0. :(

Any news on this?

 

The episodes are simply not displayed correctly. If I go to the info page of the episode there are information about the media and also the path is shown. But Emby says that the episode is missing. :(

Did you enable the library option to import information about missing episodes? If so, please try turning that off and then running a library scan.

  • 2 weeks later...
LiaraAlis
Posted

 

Did you enable the library option to import information about missing episodes? If so, please try turning that off and then running a library scan.

 

 

Yes, the function is enabled.

 

If I click on the missing episode, there is a button "split versions". If I click on this button, the episode will shown correctly. The missing episode remains for a few minutes and then disappear.

I would like later added episodes to be better recognized and the entries about missing episodes to disappear.

Posted

We're looking into improving it. Thanks for the feedback.

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