Roku Emby Beta / Server (?) Complete Crash

[skidmarks 199]

Seems like this is happening to me more frequently now.  Don't know if this is an emby (beta) thing or a server thing or a me thing. 

 

Go into a library, movies for this example, using the roku.  Use the # - Z selection options.  Selected S to get to the movie the family wanted to watch.  The display stayed at the top my library after selecting S.  At that point i get booted from emby back to the roku home page.  When that happens i know right away that the server has also crashed. 

 

Go down to the server and the emby icon says its running (the list of running apps), but right clicking it and tell it to open up the config on the server fails.  Can not contact the server.

 

Right click and tell it to restart and it will.  After waiting for it to rebuild database it loads and functions like nothing ever happened.

 

I will PM logs.

 

Thanks in advance...

[Luke 42086]

Please try removing these plugins, restarting the server, and then seeing how that compares:

	CoverArt 4.0.99.0
	Statistics 2.0.9.1

Thanks.

[skidmarks 199]

Please try removing these plugins, restarting the server, and then seeing how that compares:

	CoverArt 4.0.99.0
	Statistics 2.0.9.1

Thanks.

Will give it a go and report back!

 

Thanks...

[ebr 16195]

I suspect there is a specific image that is causing this.  If you manually page down to the S items, does it also freeze up the server?

[skidmarks 199]

I suspect there is a specific image that is causing this.  If you manually page down to the S items, does it also freeze up the server?

 

The emby app gets sent back to the roku home screen.  When that happens the server is also crashed.  Tray icon is there, but unable to go into browse or configure.  Get page not available.

 

To answer your question though:

 

I already took @@ebr 's advice and removed the two plug ins.  On the server i can select any # - Z and it responds accordingly.  I did check on the roku last night by selecting S and it also displayed accordingly (with a short delay).  Manually getting to S?  That would take some patience...  I usually go into the search function...

 

The statistics plug-in isn't that important to me.  Coverart is a little different story as i use it to add a logo to my 3D movies.  I have it ignore everything except 3D.

 

Everything appears to be working, but i am going to give it a few more days before i decide removing the plug-ins resolved the issue.

 

Thanks!

Edited May 14, 2019 by skidmarks

[Luke 42086]

You restarted the server after doing that, right?

[ebr 16195]

The emby app gets sent back to the roku home screen.  When that happens the server is also crashed.  

 

 

Pretty sure it is actually happening the other way around.  The Roku app is crashing because the server stopped responding unexpectedly.  While we could probably recover better from that, the end result will be the same as we'll have no choice but to shut the app down.  We can provide a message hopefully though.

 

I'll bet this is image related.  You could try deleting the enhanced-images folder under the image cache and re-installing CoverArt and see if the problem comes back or not...

[speechles 2055]

@Echo off

set out=found.txt

(for /r . %%F in (*.*) do (if %%~zF LSS 1 echo %%F)) > %out%

pause

 

I use the above in a batch file. Call it "zeroes.bat" and save that into the root of one of your libraries. Now click it and let the batch file run. Afterwards look for found.txt in the same root folder. That will have a list of everything that is 0 sized in your library. I bet it is zero sized images causing your problem.

Edited May 15, 2019 by speechles

[skidmarks 199]

You restarted the server after doing that, right?

Yes Sir!

 

 

Pretty sure it is actually happening the other way around.  The Roku app is crashing because the server stopped responding unexpectedly.  While we could probably recover better from that, the end result will be the same as we'll have no choice but to shut the app down.  We can provide a message hopefully though.

 

I'll bet this is image related.  You could try deleting the enhanced-images folder under the image cache and re-installing CoverArt and see if the problem comes back or not...

 

Will definitely give this a go!

 

 

 

@@Echo off

set out=found.txt

(for /r . %%F in (*.*) do (if %%~zF LSS 1 echo %%F)) > %out%

pause

 

I use the above in a batch file. Call it "zeroes.bat" and save that into the root of one of your libraries. Now click it and let the batch file run. Afterwards look for found.txt in the same root folder. That will have a list of everything that is 0 sized in your library. I bet it is zero sized images causing your problem.

 

 

I LOVE a good batch file... 

 

Thanks guys!  Will update as this plays out!

[skidmarks 199]

I have not had a single issue since i took the suggestions you guys gave above.  I can select from the # - Z without issues.  Loading times from my libraries has decreased,  Server has not randomly froze (with no rhyme or reason).

 

The problems i was having sounds a lot like this thread:  https://emby.media/community/index.php?/topic/72578-emby-server-just-stops-responding-from-all-devices/

 

I have deleted that image cache (as @@ebr suggested).  And will attempt to use coverart again.  Used that since forever!

 

If i remain crash free then i have no other option then say the statistics plug-in is the culprit!

 

@speechles :  Your batch file was excellent!  Made really short work out of going thru ALL my libraries.  I ended up with 3 bad images.  Unfortunately they were not in my Movie or TV libraries.  But without your batch file i 

would never had taken on trying to locate them. 

 

As always, THANKS!

Edited May 18, 2019 by skidmarks

[Luke 42086]

Thanks for the feedback.