Downloaded subs, still in metadata folder

[Sergio 4]

Even when I have in my collections marked the check for saving subtitles along with media files, it's still saving them in the metadata folders.

This is a docker installation, and I've checked the executing user and permissions, but everything seems right to me.

Any idea in what else to look for or anything to search in the logs?

# docker exec -it emby /bin/sh
# ls -lha /media/storage/
total 180344
drwxrwxr-x    5 root     root        4.0K May  1 20:09 .
drwxr-xr-x    3 root     root        4.0K Nov 10 13:03 ..
drwxrwsr-x   15 1020     users       4.0K Nov 15 17:34 Musica
drwxrwsr-x    6 1020     users      36.0K Mar 25 20:19 Peliculas
drwxrwsr-x    4 1020     users       4.0K Mar 19 21:56 Peliculas animacion
drwxrwsr-x   32 1020     users       4.0K Nov 14 20:45 Series
drwxrwsr-x   71 1020     users       4.0K Mar 12 15:38 Series animacion
drwxrwsr-x    4 1020     users       4.0K Nov 15 17:51 emby.backup

# ps
PID   USER     TIME  COMMAND
    1 root      0:00 s6-svscan -t0 /var/run/s6/services
   33 root      0:00 s6-supervise s6-fdholderd
  172 root      0:00 s6-supervise emby-server
  175 root      0:00 sh ./run
  198 1020      4:57 /system/EmbyServer -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
26236 root      0:00 /bin/sh
26747 root      0:00 ps

I've tried to touch a file, but as the user doesn't exists and the docker (photon) image doesn't have user utilities, I dunno how to impersonate that 1020 user.

Edited May 11, 2019 by Sergio

[Luke 42078]

Hi, assuming you did actually enable this, then this generally means that Emby Server does not have write access to your media folder. If you can resolve that, then future downloads will be saved there. Please let us know if this helps. Thanks.