Unable to get Emby Updates

April 27, 2019

Morning!

Running Plugin 4.0.14a, on KODI 18.2 RC (20190422) and Emby Server 4.2.0.1

Getting errors each time KODI starts saying ti failed to retrieve updates. The log contains this:

2019-04-27 10:15:11.718 T:5634 NOTICE: EMBY.library -> --[ retrieve changes ] 2019-04-27T08:44:20z

2019-04-27 10:15:11.746 T:5634 NOTICE: Emby.emby.core.http -> ERROR:: 500 Server Error: Internal Server Error for url: http://192.168.1.20:8096/emby/Emby.Kodi.SyncQueue/75603ab5b0554495aa32e7ad56715487/GetItems?filter=boxsets%2Cmusicvideos%2Cmusic%2Cmovies&LastUpdateDT=2019-04-27T08%3A44%3A20z

2019-04-27 10:15:11.749 T:5634 NOTICE: Emby.emby.core.http -> ERROR:: --[ 500 response ] 500 Server Error: Internal Server Error for url: http://192.168.1.20:8096/emby/Emby.Kodi.SyncQueue/75603ab5b0554495aa32e7ad56715487/GetItems?filter=boxsets%2Cmusicvideos%2Cmusic%2Cmovies&LastUpdateDT=2019-04-27T08%3A44%3A20z

2019-04-27 10:15:11.753 T:5634 NOTICE: EMBY.library -> ERROR:: 'NoneType' object has no attribute '__getitem__'

Traceback (most recent call last):

File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.emby/resources/lib/library.py", line 416, in fast_sync

updated.extend(result['ItemsAdded'])

TypeError: 'NoneType' object has no attribute '__getitem__'

2019-04-27 10:15:12.114 T:5728 NOTICE: EMBY.monitor -> -->[ q:monitor/Playlist.OnAdd ]

2019-04-27 10:15:12.115 T:5728 NOTICE: EMBY.monitor -> {u'item': {u'type': u'movie', u'id': 1501}, u'playlistid': 0, 'MonitorMethod': 'Playlist.OnAdd', u'position': 1}

2019-04-27 10:15:12.116 T:5728 NOTICE: EMBY.monitor -> --[ playlist ready ]

2019-04-27 10:15:12.117 T:5710 NOTICE: EMBY.webservice -> [ playback starting/0 ]

2019-04-27 10:15:12.124 T:5717 NOTICE: EMBY.entrypoint.default -> [ playback started ]

2019-04-27 10:15:12.128 T:5717 NOTICE: EMBY.default -> ---<[ default ]

2019-04-27 10:15:13.128 T:5710 NOTICE: EMBY.webservice -> --<[ queue play ]

2019-04-27 10:15:20.212 T:5634 NOTICE: EMBY.library -> ERROR:: Failed to retrieve latest updates

Traceback (most recent call last):

File "/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.emby/resources/lib/library.py", line 360, in startup

raise Exception("Failed to retrieve latest updates")

Exception: Failed to retrieve latest updates

Also getting lots of problems playing TV shows:

2019-04-27 10:19:13.376 T:5633 WARNING: <[ webservice/3249649576/0 ]

2019-04-27 10:19:13.396 T:5633 WARNING: <[ webservice/3963202392/1 ]

2019-04-27 10:19:13.397 T:5023 ERROR: Open - Unhandled exception

2019-04-27 10:19:13.397 T:5023 ERROR: Open - Error opening http://127.0.0.1:57578/emby/kodi/tvshows/109143/109134/file.strm?KodiId=20442&Name=Poldark+-+S04E08+-+Episode+8.mkv&Id=109134

2019-04-27 10:19:13.402 T:5023 ERROR: Playlist Player: skipping unplayable item: 0, path [http://127.0.0.1:57578/emby/kodi/tvshows/109143/109134/file.strm?KodiId=20442&Name=Poldark+-+S04E08+-+Episode+8.mkv&Id=109134]

2019-04-27 10:19:13.436 T:6392 NOTICE: EMBY.monitor -> -->[ q:monitor/Playlist.OnClear ]

2019-04-27 10:19:13.436 T:6392 NOTICE: EMBY.monitor -> [ reset autoplay ]

2019-04-27 10:19:13.438 T:6392 NOTICE: EMBY.monitor -> -->[ q:monitor/Playlist.OnAdd ]

2019-04-27 10:19:13.440 T:6392 NOTICE: EMBY.monitor -> {u'item': {u'type': u'episode', u'id': 20442}, u'playlistid': 1, 'MonitorMethod': 'Playlist.OnAdd', u'position': 0}

2019-04-27 10:19:13.508 T:5633 WARNING: <[ webservice/3249650416/0 ]

2019-04-27 10:19:13.525 T:5633 WARNING: <[ webservice/3249650376/1 ]

Full Log Attached.

Regards

Richard

kodi.log

April 27, 2019

Screenshot of the on-screen error:

5cc4212bdbe1e_2019042710_29_30LoungeKodi

April 27, 2019

Can you provide your server log as well? That’s where the error would be located.

That’s not a playback error. What is your playback issue, can you give more information?

April 27, 2019

Hi

The playback issue is simply some episodes refusing to play (having played ok previously) - the on screen error is simply "one or more files failed to play" - the logged error is as above:

2019-04-27 10:19:13.526 T:5023 ERROR: Open - Unhandled exception

2019-04-27 10:19:13.526 T:5023 ERROR: Open - Error opening http://127.0.0.1:57578/emby/kodi/tvshows/109143/109134/file.strm?KodiId=20442&Name=Poldark+-+S04E08+-+Episode+8.mkv&Id=109134

2019-04-27 10:19:13.530 T:5023 ERROR: Playlist Player: skipping unplayable item: 0, path [http://127.0.0.1:57578/emby/kodi/tvshows/109143/109134/file.strm?KodiId=20442&Name=Poldark+-+S04E08+-+Episode+8.mkv&Id=109134]

Server log attached as ZIP

Regards

Richard

ServerLog.zip